Senior Account Handler

5 months ago


Lancing, United Kingdom The Scout Association Full time

We have an exciting opportunity for **two** **Senior Account Handlers **to join our amazing team.

**Location**:Lancing, West Sussex (Hybrid working)

**Salary**:£30,955.71 per annum, Band D, Level 3, inclusive of a market supplement

**Term**:Permanent

**Working Hours**:35 hours per week

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.***

**About the Senior Account Handler Role**:
As our **Senior Account Handler,** you will act as a prime contact point for Unity's portfolio of clients comprising of individual Scout and Guide groups or other external small charity clients for their insurance requirements.

**What we are looking for in our Senior Account Handler**:

- Experience with youth charities and their insurance needs
- Experience working in the commercial insurance industry
- Computer literate and experience in using insurance systems
- Knowledge and experience of FSA Compliance and TCF practices
- Must be able to demonstrate experience in insurance broking
- Must be able to advise on, sell and service all classes of commercial insurance products
- Professional insurance qualifications
- Cert CII or Diploma in Insurance

**Key responsibilities as our Senior Account Handler**:

- Offering information, guidance and quotes to existing clients in respect of their insurance needs
- Cross-selling and up-selling relevant products to existing clients
- Offering information, guidance and quotes to prospects in respect of their insurance needs and converting these to clients
- Achieving targets set in respect of existing client revenue retention, new business growth and lead generation and other key performance indicators
- Administration of policies in line with the objectives of accuracy, speed and completeness, deal with all policy and client queries and achieve prompt and appropriate solutions
- Collection of premiums income in line with Unity policies
- Working as an effective member of Unity staff
- Complying with all business and office procedures and FCA rules
- Pro-actively review all insurance procedures in use and suggest continual improvements as part of Treating Customers Fairly initiatives
- Processing and handling of claims for clients

**As our Senior Account Handler in return, we offer you**:

- Work in a way that suits you, your role and your department
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 28 days holiday a year, plus bank holidays rising to 32 days after two years
- Four extra days to look after your family when they need you
- Three extra days over Christmas

**We are proud to be a family-friendly employer and offer**
- Maternity/Paternity Leave
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
- Study and volunteer leave

**Interviews will be held on an ongoing basis.**

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

**Strictly no agencies.


  • Senior Account Handler

    5 months ago


    Lancing, United Kingdom The Scout Association Full time

    Will you be our next next Senior Account Handler? **Responsible to**: Renewal Manager **Department**: Unity Insurance **Base Location**: Unity Insurance, Lancing (with hybrid working) **Term**: Permanent **Salary**: £30,955.71 per annum, Band D, Level 3, inclusive of a market supplement **Hours**: 35 hours per week **Line Management Responsibility**:...

  • Account Handler

    1 month ago


    Lancing, West Sussex, United Kingdom Scouts Full time

    About the Account Handler RoleWe are seeking an experienced Account Handler to join our team at Scouts, a leading organization that helps young people develop skills for life and find their place in the world.Key ResponsibilitiesAct as a prime contact point for clients, providing information, guidance, and quotes on their insurance needs.Cross-sell and...

  • Account Handler

    1 month ago


    Lancing, West Sussex, United Kingdom Scouts Full time

    About the Account Handler RoleWe are seeking an experienced Account Handler to join our team at Scouts, a leading organization that helps young people develop skills for life and find their place in the world.Key ResponsibilitiesAct as a prime contact point for clients, providing information, guidance, and quotes on their insurance needs.Cross-sell and...


  • Lancing, West Sussex, United Kingdom The Scouts Association Full time

    {"title": "New Business Account Handler", "description": "We are seeking a skilled Insurance Account Handler to join our team at The Scouts Association. As a key member of our insurance team, you will be responsible for acquiring new business through telephone-based interactions, meeting goals related to new business growth, lead generation, and...


  • Lancing, West Sussex, United Kingdom The Scouts Association Full time

    {"title": "New Business Account Handler", "description": "We are seeking a skilled Insurance Account Handler to join our team at The Scouts Association. As a key member of our insurance team, you will be responsible for acquiring new business through telephone-based interactions, meeting goals related to new business growth, lead generation, and...

  • Account Handler

    2 months ago


    Lancing, United Kingdom Scouts Full time

    We have an exciting opportunity for a Account Handler to join our amazing team based in Lancing. Location: Lancing, West Sussex (Hybrid working) Salary: £25,685 per annum, Band C, Level 3 Term: Permanent Working Hours: 35 hours per week We're Scouts and everyone's welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000...

  • Account Handler

    2 months ago


    Lancing, United Kingdom Scouts Full time

    We have an exciting opportunity for a Account Handler to join our amazing team based in Lancing. Location: Lancing, West Sussex (Hybrid working) Salary: £25,685 per annum, Band C, Level 3 Term: Permanent Working Hours: 35 hours per week We're Scouts and everyone's welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000...

  • Account Handler

    2 months ago


    Lancing, United Kingdom Scouts Full time

    We have an exciting opportunity for a Account Handler to join our amazing team based in Lancing. Location: Lancing, West Sussex (Hybrid working) Salary: £25,685 per annum, Band C, Level 3 Term: Permanent Working Hours: 35 hours per week We're Scouts and everyone's welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000...


  • Lancing, United Kingdom Scouts Full time

    We are looking for a New Business Account Handler with experience in the insurance sector, ideally from a broker background. Location: Lancing, West Sussex (Hybrid) Salary: £31,884.88 per annum, Band D, Level 3 (inclusive of market supplement) Working Hours: 35 hours per week, with at least 3 days in the office Job Type: Permanent About the team and role as...


  • Lancing, United Kingdom Scouts Full time

    We are looking for a New Business Account Handler with experience in the insurance sector, ideally from a broker background. Location: Lancing, West Sussex (Hybrid) Salary: £31,884.88 per annum, Band D, Level 3 (inclusive of market supplement) Working Hours: 35 hours per week, with at least 3 days in the office Job Type: Permanent About the team and role as...


  • Lancing, United Kingdom Scouts Full time

    We are looking for a New Business Account Handler with experience in the insurance sector, ideally from a broker background. Location: Lancing, West Sussex (Hybrid) Salary: £31,884.88 per annum, Band D, Level 3 (inclusive of market supplement) Working Hours: 35 hours per week, with at least 3 days in the office Job Type: Permanent About the team and role as...


  • Lancing, United Kingdom Scouts Full time

    We are looking for a New Business Account Handler with experience in the insurance sector, ideally from a broker background.Apply below after reading through all the details and supporting information regarding this job opportunity. Location: Lancing, West Sussex (Hybrid) Salary: £31,884.88 per annum, Band D, Level 3 (inclusive of market supplement) Working...


  • Lancing, West Sussex, United Kingdom Scouts Full time

    About the RoleWe are seeking a highly motivated and experienced Insurance Account Handler to join our team at Scouts. As an Insurance Account Handler, you will be responsible for acquiring new business through telephone-based interactions, meeting goals related to new business growth, lead generation, and conversions, and providing guidance on insurance...


  • Lancing, West Sussex, United Kingdom The Scouts Association Full time

    About the RoleWe are seeking a highly skilled and experienced Insurance Account Handler to join our team at The Scouts Association. As an Insurance Account Handler, you will be responsible for acquiring new business and developing existing relationships with small to medium-sized charities.Key ResponsibilitiesEngage with small to medium-sized charities to...


  • Lancing, West Sussex, United Kingdom Scouts Full time

    About the RoleWe are seeking a highly motivated and experienced Insurance Account Handler to join our team at Scouts. As an Insurance Account Handler, you will be responsible for acquiring new business through telephone-based interactions, meeting goals related to new business growth, lead generation, and conversions, and providing guidance on insurance...


  • Lancing, West Sussex, United Kingdom The Scouts Association Full time

    About the RoleWe are seeking a highly skilled and experienced Insurance Account Handler to join our team at The Scouts Association. As an Insurance Account Handler, you will be responsible for acquiring new business and developing existing relationships with small to medium-sized charities.Key ResponsibilitiesEngage with small to medium-sized charities to...

  • Account Handler

    1 month ago


    North Lancing, United Kingdom Scouts Full time

    About the Account Handler RoleWe are seeking an experienced Account Handler to join our team at Scouts, a leading organization that helps young people develop skills for life and find their place in the world.Key ResponsibilitiesAct as a primary contact point for clients, providing information, guidance, and quotes on their insurance needs.Cross-sell and...

  • Account Handler

    1 month ago


    North Lancing, United Kingdom Scouts Full time

    About the Account Handler RoleWe are seeking an experienced Account Handler to join our team at Scouts, a leading organization that helps young people develop skills for life and find their place in the world.Key ResponsibilitiesAct as a primary contact point for clients, providing information, guidance, and quotes on their insurance needs.Cross-sell and...


  • Lancing, United Kingdom The Scout Association Full time

    We are looking for a New Business Account Handler with experience in the insurance sector, ideally from a broker background.Location: Lancing, West Sussex (Hybrid)Salary: £31,884.88 per annum, Band D, Level 3 (inclusive of market supplement)Working Hours: 35 hours per week, with at least 3 days in the officeJob Type: PermanentAbout the team and role as the...


  • Lancing, West Sussex, United Kingdom Scouts Full time

    About the RoleWe are seeking a highly skilled New Business Account Handler to join our team at Scouts.The ideal candidate will have experience in the insurance sector, preferably from a broker background, and be able to handle new business accounts with ease.Key Responsibilities:Develop and maintain relationships with new business clientsProvide exceptional...