Customer Service Assistant L1

3 months ago


Park, United Kingdom Wilko Full time

**Customer Service Assistant L1**:

- Hourly Rate
- ** 10.62**
- Location
- ** Silverlink Shopping Park**
- Contract Type
- ** Permanent**
- Hours / Specific Hours
- ** / Mon - Sat 6.00am - 8.00pm**

**Sun 10.30 am - 5.30 pm**

**The Vacancy**

We love our customers. They’re just like our Customer Service Assistants - people who want to get on with stuff, get things done and get hands-on too. That’s why they come to our stores for help with all the everyday stuff that makes their world go round. As a Customer Service Assistant, you’ll play a big role in a growing business that’s as ambitious as you are.

Your role as Customer Service Assistant will be all about making sure every customer receives the very best service, every time, at the till or out on the shop floor. Thanks to your warm friendly manner, helpful approach and great product knowledge, customers will keep coming back to us every time they need to tick those to-dos off their list. Taking huge pride in what you do, you’ll make sure that the shop floor looks shipshape, and all of the stock is in the right place and of course, looks its best.

Naturally, we don’t expect you to know wilko inside and out. Which is why we train and develop our Customer Service Assistants to build the knowledge, confidence and skills they need to be the best and keep our customers smiling. However, you will need a genuine enthusiasm for customer service, the motivation to learn and a real passion for helping people - no matter what they need from us.

If you value hard work, having fun and want to be part of a happy environment that people love to work in, you’ll be well-rewarded for it. You’ll receive a really generous benefits package that includes 28 days holiday (including Bank Holidays) rising to 38 after 10 years’ service, a pension scheme, the opportunity to join our Retailer Level 2 apprenticeship scheme and team member and family discounts of 20% plus much more.

**The Company**

We're a family-owned business with honest and fair family values at our heart.

For ninety years, we've been giving our customers all the stuff they need to brighten up their homes and neaten up their gardens. And, when it comes to our people, we believe in offering the same support, for the things that matter to them too.

So, take a closer look. Discover the history, values, and commitments that make us who we are - and that you'll become part of if you join us.

**Rewards & Benefits**

**Be better every day**
- We have a fantastic incentive plan at wilko: Be Better Every Day Bonus - BBED Bonus. This is our annual cash bonus plan which is open to everyone at wilko.
- **Holidays**
- Depending on your band and length of service, your holiday package will range from 28 days - 38 days, including bank holidays. There is also the option (band and business area dependant) to purchase up to an additional 10 days holiday. Speaking of holidays, we also own a range of holiday homes across the country so if you fancy a weekend away, we could get you a great deal.
- **Pension scheme**
- To help save for your future we offer a competitive pension scheme for you to join. Contributions vary depending on your band; giving you the opportunity to save into a first class pension scheme.
- **Wilko team member discount**
- This is our most loved benefit. To help your hard-earned cash go further, you’ll enjoy a 20% discount in store and online. Even better, we offer a second discount card too (terms and conditions apply).
- **Employee benefits trust**
- Founded by Tony Wilkinson in the 1980’s, this was set up to help our team members, as and when they need it. The Trust can support you in a number
- of ways:

Holiday accommodation
- Educational benefits
- Financial support

**Wilko PERKS**
- This is an online portal where you can access amazing offers and discounts. From great discounts on shopping, days out, holidays and health and fitness, there’s lots to explore.
- **Loyalty awards**
- We believe your loyalty deserves rewarding. So, once you complete 10 years continuous service, you’ll receive a wilko gift card as a thank you for your contribution. We’ll mark your next milestone in service every 10 years after that.
- **Wellbeing**
- Our free and confidential advice and assistance programme can help support you in a wide range of ways. From advice about how to balance the demands of work and life, to financial and legal information, a wide range of experts are available 24/7.



  • Park, United Kingdom University of Southampton Full time

    **2530023FB** Residential Services at the University of Southampton offer accommodation to over 7,000 students every year. You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,600 rooms, instigating a new refurbishment plan along with continued development of our halls offer to enhance student experience. This...


  • Park, United Kingdom University of Wolverhampton Full time

    Supporting the University by providing exceptional customer service to our students, faculty, and associates, you will be rewarded with remuneration and access to a great range of discounts through our partnership with an external organisations, as well as a generous pension scheme. **If you are the type of person who enjoys interacting with people, and has...


  • Park, United Kingdom University of Wolverhampton Full time

    Supporting the University by providing exceptional customer service to our students, faculty, and associates, you will be rewarded with remuneration, 38 days leave and access to a great range of discounts through our partnership. Supporting the University by providing exceptional customer service to our students, faculty, and associates, you will be...


  • Park, United Kingdom T2 Digital Ltd Full time

    T2 Digital Ltd are a leading installer and maintenance provider of Fire and Technology Enabled Care Systems and are looking for a full time Customer Services Assistant/Project Coordinator to join our existing team Good communication and attention to detail as well as a cheerful disposition will be valuable in this role. **Salary**: £18,500.00-£23,500.00...


  • Park, United Kingdom Your Leisure Full time

    **Role**: Senior Customer Service Agent. **Site**: Discovery Park. **Hours**:30 hrs /pw. **Salary**: £11.55 per hour. We seek an enthusiastic Senior Customer Service Agent to join our Head Office team and share in our vision for everyone within our communities to ‘LiveBetter with Your Leisure’. You will support our central team in assisting our...


  • Park, United Kingdom Boots Full time

    Summary Job Reference: - 218822BR Knocknacarra Gateway Retail Park, Galway Fixed Term We are now recruiting Christmas Customer Assistants for our Knocknacarra Gateway Retail Park, Galway store. The exact shift patterns will be discussed at interview. **Christmas Customer Assistant** Joining us as a Christmas Customer Assistant is a great opportunity,...


  • Kingsley Park, United Kingdom Interaction - Kettering Full time

    Job Summary:We are seeking a highly motivated and organized Customer Services Administrator to join our team at Interaction - Kettering. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Liaise with customers to resolve queries and concerns in a...


  • Trafford Park, United Kingdom Time Recruitment Solutions Ltd Full time

    Customer Service Advisor Manchester, Trafford Park (On-site) Monday-Friday 9am-5pm £24000 Who are they: My client are a leading large format print manufacturer based in Manchester, and we are the market leader in print solutions and invest in the most advanced print technology and display applications to provide the best quality for our clients. They...


  • Trafford Park, United Kingdom Jobwise Ltd Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor/ Customer Account Handler at Jobwise Ltd. This is an exciting opportunity to work for a global logistics company in Manchester, providing exceptional customer service and support.Key ResponsibilitiesProvide and promote a professional,...


  • Trafford Park, United Kingdom Jobwise Ltd Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor/ Customer Account Handler at Jobwise Ltd. This is an exciting opportunity to work for a global logistics company in Manchester, providing exceptional customer service and support.Key ResponsibilitiesProvide and promote a professional,...

  • Customer Assistant

    3 months ago


    Park, United Kingdom Tim Hortons Full time

    **Team Member - Front of House** **Location: Nuneaton** **Salary: Hourly paid, minimum wage & above** ** & Part Time available** **Want to change up your career and join a company where there’s never a dull moment?** **Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality?** **Tim...


  • Trafford Park, United Kingdom Time Recruitment Solutions Ltd Full time

    Customer Service AdvisorManchester, Trafford Park (On-site)Monday-Friday 9am-5pm 24000Who are they: My client are a leading large format print manufacturer based in Manchester, and we are the market leader in print solutions and invest in the most advanced print technology and display applications to provide the best quality for our clients. They are very...


  • Trafford Park, Trafford, United Kingdom Adecco Full time

    Location: Trafford ParkSalary: 27, ,500Permanent Join a thriving team at one of the leading logistics service providers in Trafford Park our client is unrivalled in their ability to connect businesses with service excellence. With their state-of-the-art facilities and dedicated team, they are committed to delivering exceptional customer experiences every...


  • Trafford Park, United Kingdom Winsearch Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Winsearch. As a Customer Service Representative, you will play a critical role in supporting customers in their after-care journey, ensuring customer satisfaction and resolving any issues that may arise.Key Responsibilities:Collaborate with...


  • Trafford Park, United Kingdom Sampa UK & Ireland Ltd Full time

    Briefly Sampa, a global aftermarket company, with over 5.000 teammates around the world, with 13 Factories and R&D Centre, manufactures, develops and procures over 120.000 parts for European and American branded heavy-duty vehicles, light commercial vehicles, buses, construction machines and trains. Sampa has 29 Logistic Centres around the world (countries...


  • Trafford Park, United Kingdom Sampa UK & Ireland Ltd Full time

    Briefly Sampa, a global aftermarket company, with over 5.000 teammates around the world, with 13 Factories and R&D Centre, manufactures, develops and procures over 120.000 parts for European and American branded heavy-duty vehicles, light commercial vehicles, buses, construction machines and trains. Sampa has 29 Logistic Centres around the world (countries...

  • Customer Assistant

    3 months ago


    Park, United Kingdom Boots Full time

    Summary Job Reference: - 208780BR Knocknacarra Gateway Retail Park, Galway Permanent Full-time | Part-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good,...


  • Gidea Park, United Kingdom London Borough of Havering Full time

    **Job Description Grade 5- £32,925- £36,045pro rata (20.40 hpw) 12 x Months Fixed Term Contract (possible extension)** No 2 days are the same in our libraries and as a Senior Library and Customer Service Assistant, you will be responsible for managing the library counter and the floor, managing and timetabling the team with the Library and Community...


  • Finsbury Park, United Kingdom SLS Recruitment Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Sales and Customer Service Representative to join our team at SLS Recruitment. As a Sales and Customer Service Representative, you will be responsible for representing our clients in various face-to-face campaigns, providing customers with genuine sales advice and customer service, and working...


  • Barden Park, United Kingdom Oakland Central Ltd Full time

    About the Role:We are seeking a highly skilled and organized Receptionist to join our team at Oakland Central Ltd. As a Receptionist, you will be the first point of contact for visitors and callers, providing exceptional customer service and administrative support to ensure the smooth running of our Home.Key Responsibilities:Provide high-quality customer...