Customer Service Representative

5 days ago

Barden Park, United Kingdom Oakland Central Ltd Full time

About the Role:

We are seeking a highly skilled and organized Receptionist to join our team at Oakland Central Ltd. As a Receptionist, you will be the first point of contact for visitors and callers, providing exceptional customer service and administrative support to ensure the smooth running of our Home.

Key Responsibilities:

  • Provide high-quality customer service to residents, their families, and visitors
  • Manage incoming and outgoing correspondence, including emails and phone calls
  • Maintain accurate and up-to-date records and databases
  • Assist with administrative tasks, such as data entry and filing
  • Ensure confidentiality and discretion when handling sensitive information

Requirements:

  • Strong IT skills, including proficiency in Microsoft Office and other software applications
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Discretion and confidentiality when handling sensitive information

What We Offer:

  • A competitive hourly rate of £12
  • A comprehensive learning and development program
  • A supportive and collaborative team environment
  • The opportunity to make a real difference in the lives of our residents

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