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Corporate Network Co-ordinator

4 months ago

Remote, United Kingdom Vita Health Group Full time

The Role: What you will do?
Are you ready to embark on an incredible full time career opportunity with Vita Health Group? Are you looking to take the next step and develop your skills? Would you like to have the opportunity to grow and develop your skillset within a friendly, established team? If so, this role is perfect for you

**A bit about us**

Hello We are Vita Health Group and have a great opportunity for a Corporate Network Coordinator to join our Corporate MSK service. We have recently been recognised as being one of the UK’s best health care companies to work for, and we want you to become part of that As a people-centred company, we are keen to develop individuals careers where their interests apply. So, if you’re looking to enhance your skill sets, progress your career or focus on your personal growth, please read on.

**What you will do in the role**

As part of the MSK Network team, we are accountable for all providers on our Network and all patients that are referred out. It is our purpose to ensure that our SLAs are achieved and the patient experiences a seamless best practice journey. The MSK Corporate Network team provides both internal and external customers with exceptional Customer Service and strives for excellence both clinically and operationally.
- Build and maintain solid working relationships and partnerships with the current treatment providers within the MSK Corporate marketplace
- Work with the current providers to improve engagement and elevate the patient journey, efficiency and revenue
- Identify gaps in coverage using provided mapping tools and proactively source new clinics into the network.
- Closely monitoring the renewal of contracts, validating relevant insurance documents and negotiate treatment fees with new and existing providers
- Organising and tracking the auditing of existing and potential providers to both improve and maintain quality across the treatment network.
- Responsible for maintaining the MSK network; adjusting the system for changes to details, staffing, holidays etc.
- Write and distribute a monthly newsletter with important business updates, expectations and guidance
- Conduct regular performance reviews with our MSK providers
- Be the main point of contact for day to day queries regarding, patient queries and updates, contracts, joining the network, removal from the network and CMS access/queries
- Assist other areas of the business with any network related queries including invoicing and clinical governance queries.
- Compilation of weekly or monthly reports for both internal and external colleagues.
- Track and analyse complaints about the network and will work with the Operations & Clinical Governance team to close the loop on resulting actions.
- Attend onsite meetings with both internal and external colleagues.
- Conduct regular analysis of network performance, which can include, but not limited to SLA adherences, active cases and report ratings.
- Work in accordance with policies and procedures in relation to Health & Safety, Equal Opportunities and Diversity, and other company policies.
- Any other reasonable duties as required

**Don't miss out **on this amazing chance to join Vita Health Group and embark on a fulfilling role filled with growth and the opportunity to improve people’s day to day lives. If you have these skills and attributes and would like to join us, we’d love to hear from **you**

**Why Vita Health Group?**:
Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of **Making People Better**, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as _“Best Company to Work for” at the Health and Wellbeing Awards 2024._

This is also recognised by current employees - our most recent Employee Survey results showed the top 5 reasons to work here as being:

- Supportive team and management
- Positive work environment
- Wellbeing and mental health support
- Trust and respect
- Autonomy and flexibility

We are committed to being equitable and supporting the wellbeing of all employees.
- We are a Mindful Employer
- Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview.
- Our Gender Matters Scheme where all women applicants for senior roles (£60,000+) that meet the essential criteria will be invited to interview.
- Our sign up to the Armed Forces Covenant.
- Our status as a Menopause Friendly Committed employer.
- Our sign up to the Employer with H