1st Line Support Engineer
4 days ago
We are looking for multiple 1st line support engineers to join a rapidly growing organsiation.
Are you a motivated and passionate 1st line support engineer with experience in the below?
- Knowledge to instil confidence in a customer as a first point of contact to the support desk. - Ability to resolve typical 1st line queries such as (but not limited to):
Password resets / user account administration Desktop / PC related issues Basic server or network troubleshooting Basic Office 365 administration
- Basic knowledge of industry on premise infrastructure, desktop, server, datacentre, compute, storage, networking, connectivity, virtualisation, and security solutions.
- Basic knowledge of industry cloud technology, Office 365, Azure, Private Cloud - Ability to engage with more technical engineers convincingly.
Thanks.
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