Customer Retention Co-ordinator
3 days ago
Do you have exceptional customer service experience and are looking for a new challenge ?
As an Customer Retention Coordinator you will be expected to provide a high level of customer service in order to maximise the retention of customers and the management of receivables and controlling losses.
Main Duties of the role include
- Handling of both inbound/outbound collections and customer service
- Identifying reasons for cancellation and overcoming objections
- Aim to retain a minimum percentage of customers who wish to cancel their subscription
- Efficiently giving first time resolution of all customer queries and complaints where possible
- Daily administration and management of the subscription portfolio including direct debit maintenance
- Accurately recording all customer interactions
Must have a full UK Driving Licence.
Interested ? Please click apply
-
Part-time Supply Chain Co-ordinator
2 days ago
Kettering, United Kingdom Supply Chain People Ltd Full time**Supply Chain Co-ordinator - part-time (school hours)** £20k - £23k pro rata + Professional development, progression opportunities, 20 days holiday + pension This supply chain service provider is working for a number of food and consumer goods growing brands supporting them to deliver the best order fulfilment for their UK retailer customer base. They...
-
Customer Retentions Agent
7 months ago
Kettering, United Kingdom Snap-on UK Holdings Full timeAt Snap-on we have an amazing opportunity for a customer-focused individual to join our team as a **Customer Retentions Coordinator.** The role of **Customer Retentions Coordinator** is to to retain our customers within our software subscription portfolios. They will be responsible for developing retention & loyalty programs, ensuring high quality customer...
-
Npd Co-ordinator
2 days ago
Kettering, United Kingdom Interaction Recruitment Full timeOur client had a new opportunity for an NPD Coordinator to join them on a fixed term contract for up to 12 months. As an NPD Co-Ordinator you will be responsible for administrating new product development for NPD managed accounts from first customer brief,through to receipt of created material (from SAP). Duties Collates all information for incoming project...
-
Customer Retention Coordinator
3 days ago
Kettering, United Kingdom Pertemps Kettering Full timeDo you have exceptional customer service experience and are looking for a new challenge ? As an Customer Retention Coordinator you will be expected to provide a high level of customer service in order to maximise the retention of customers and the management of receivables and controlling losses. Main Duties of the role include - Handling of both...
-
Service Co-ordinator
3 weeks ago
Kettering, United Kingdom CV-Library Full timeJob Title: Service Scheduler Location: Kettering Hours: Monday to Friday, office hours Pay: £23,000 - £25,000 My client is a well-established company trading for over 40 years in the weighing machine industry for selling, servicing, repairing and calibrating are seeking an enthusiastic and customer-focused individual to fill the position of...
-
Customer Retention Coordinator
4 days ago
Kettering, United Kingdom MATCH RECRUITMENT LTD Full time**Customer Retention Coordinator** **Salary: £25,000 per annum. Plus monthly and yearly bonus (OTE of £30,000)** **Monday - Friday: Alternating hours on a weekly basis: 9am - 5.30pm/ 8.30am - 5.00pm** **Kettering. Office based.** **12 month fixed term contract with high potential for permanent employment** Match Recruitment are recruiting on behalf of...
-
Customer Retention Advisor
2 days ago
Kettering, United Kingdom HOOT RECRUIT LIMITED Full timeThat ‘itch’ that tells you it’s time to move and spread your professional wings - We’ve all been there, we’ve all felt it but its hard to express, we know.You’ve worked hard, you’ve gained a reputation for ‘doing a job well done’, you’ve proved time andtime again that your customers or clients truly mean something to you and going the...
-
Compliance Co-ordinator
4 days ago
Kettering, United Kingdom ACS Recruitment Solutions Ltd Full time**Compliance Co-ordinator** **Kettering** **Hours - Full time, Monday to Friday** **Salary - to £35k plus car allowance** Our well known client, based in Kettering is recruiting a Compliance Coordinator to work with the Compliance Manager and other key stakeholders in the business. You will deliver the key elements of the company's compliance assurance...
-
Audit & Complaints Co-ordinator
4 days ago
Kettering, United Kingdom Hays Specialist Recruitment Limited Full timeCompliance and Audit Co-Ordinator Kettering Your new role Complaints Handling and Administration The Audit and Complaints Coordinator will be solely responsible for the management of the complaints handling procedures within the team. They will be expected to work closely with the Compliance and management team to provide thorough and accurate reportingon...
-
Valuation Survey Co-ordinator
6 months ago
Kettering, United Kingdom LSL Property Services Full timeJob Locations: UK-Kettering Job Profile: Part of the LSL group of companies e.surv Chartered Surveyors is one of the country's largest providers of residential property risk expertise and surveying services. To put it into numbers, we complete one mortgage valuation every twenty-five seconds and it’s our incredible team of Valuation Survey Co-ordinators...
-
Valuation Survey Co-ordinator
6 months ago
Kettering, United Kingdom e.surv Full timeJob Profile: Part of the LSL group of companies e.surv Chartered Surveyors is one of the country's largest providers of residential property risk expertise and surveying services. To put it into numbers, we complete one mortgage valuation every twenty-five seconds and it’s our incredible team of Valuation Survey Co-ordinators (VSC’s) who keep our...
-
Project Delivery Co-ordinator
7 months ago
Kettering, United Kingdom National Grid Electricity Distribution Full timeJob Introduction Opportunities have arisen for Project Delivery Co-Ordinators based at our Leicester or Kettering offices. Reporting to the Team Manager, you will support the team with project managing small LV (low voltage) projects on the overhead and underground network. Some of these projects could include delivering HV cable lay/civil activities, LV...
-
Customer Service Specialist
3 weeks ago
Kettering, Northamptonshire, United Kingdom Interaction - Kettering Full timeJob OverviewAt Interaction - Kettering, we are seeking a skilled and customer-focused individual to fill the position of Service Co-ordinator. This role offers an exciting opportunity to join our team in the weighing machine industry.The successful candidate will be responsible for supporting our customers by coordinating service schedules, ensuring timely...
-
Customer Service Administrator Manager
2 weeks ago
Kettering, Northamptonshire, United Kingdom Interaction - Kettering Full timeAbout UsWe are Interaction - Kettering, a leading provider of weighing machine services. Our team is dedicated to delivering excellent customer service and ensuring our clients receive the best possible results.Job DescriptionThis is an exciting opportunity for a Service Coordinator to join our team. The successful candidate will be responsible for managing...
-
Valuation Survey Co-ordinator
6 months ago
Kettering, United Kingdom LSL Property Services Full timeJob Locations: UK-Kettering Job Profile: Part of the LSL group of companies e.surv Chartered Surveyors is one of the country's largest providers of residential property risk expertise and surveying services. To put it into numbers, we complete one mortgage valuation every twenty-five seconds and it’s our incredible team of Valuation Survey Co-ordinators...
-
Valuation Survey Co-ordinator
6 months ago
Kettering, United Kingdom e.surv Full timeJob Profile: Part of the LSL group of companies e.surv Chartered Surveyors is one of the country's largest providers of residential property risk expertise and surveying services. To put it into numbers, we complete one mortgage valuation every twenty-five seconds and it’s our incredible team of Valuation Survey Co-ordinators (VSC’s) who keep our...
-
Customer Care Co-ordinator
4 days ago
Kettering, United Kingdom The One Group Full timeThe One Group are proudly working with a brilliant manufacturing business who are wanting to grow their Customer Care team based in the Kettering they have a become a leader in what they do and pride themselves in providing a smooth and excellent customer journey. We know first hand how great and welcoming their customer care team as we have had the...
-
Switchboard Co-ordinator/deputy Supervisor
7 months ago
Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full timeThe post holder will work as part of a team on the switchboard performing the operations in an efficient and courteous manner with particular emphasis on customer care. Act as a first point of contact to Kettering General hospital. Providing general non-clinical advice, information guidance or ancillary services directly to patients, Clients, relatives or...
-
Switchboard Co-ordinator/deputy Supervisor
7 months ago
Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full timeThe post holder will work as part of a team on the switchboard performing the operations in an efficient and courteous manner with particular emphasis on customer care. Act as a first point of contact to Kettering General hospital. Providing general non-clinical advice, information guidance or ancillary services directly to patients, Clients, relatives or...
-
Fleet Co-ordinator
4 days ago
Kettering, United Kingdom Interaction Recruitment Full time**Location**: - Kettering **Salary** - £19,500 (wage increase planned in April) Bright open plan office and onsite parking I am working with my client based in Kettering who is looking for a enthusiastic Fleet Administrator to join their vibrant team. This is an exciting opportunity to join the an established fleet management specialist. **The...