Clinic Co-ordinator
6 months ago
Meeting and greeting all guests to the clinic and ensuring excellent customer care.
- Providing high quality customer service to patients.
- Cleaning the clinic and front of house to make sure it is presentable, clean and hygienic for medical consultations.
- Ordering equipment and stock for the clinic.
- Liaising with the doctor and clinics to ensure that each day goes as planned.
- Opening, sorting and categorising all incoming information to the clinic and sending it to the appropriate people in a timely fashion.
- Using the company calendar to schedule appointments, meetings and any other events for the Doctor.
- Preparing files for the doctor’s clinics.
- Ensuring that all necessary paperwork has been completed and that all necessary signatures have been completed.
- Confiming appointments with patients prior to consultations.
- Assisting patients and clinic staff with any complaints or medical queries.
- Handling social media updates.
- Offering up to date information to patients about all treatments, products and procedures offered within the clinics.
- Complying with CQC guidelines and requirements in all aspects of clinic co-ordination, paperwork, communication with patients and clinic hygiene.
**Job Type**: Part-time
Working hours:
Monday 9am - 4pm
Thursday 10am - 2pm
Saturday 9am - 4pm
**Job Type**: Part-time
Part-time hours: 18 per week
Schedule:
- Day shift
- Weekend availability
COVID-19 considerations:
To keep our staff and patient safe we have strict protocols in place following covid-19 guidelines. All protocols and requirements will be explained during training.
We have all the appropriate PPE for both staff and patients.
**Experience**:
- receptionist: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: Clinic Co-ordinator
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