Family History Co-ordinator

5 months ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

In addition to the below summary, you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert. Your main duties will include: Word processing clinical letters from audio dictation, using Winscribe. Creating correspondence as appropriate from predefined templates. Using judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.

Reducing and cancelling clinics. Making and receiving telephone calls to and from patients and GPs dealing with sensitive issues in a confidential manner and with empathy. Making and changing appointments using the Medway, NBSS and CRIS systems. Booking specialised investigations ie: mammatomes and markers, recording these in the diary and informing the appropriate people where necessary.

Monitoring unreported radiology reports on CRIS. Giving advice and information pertaining to the National Breast Screening Programme to medical staff and members of the general public. Co-ordinating and run the gene positive tea party. Managing the Genie Girls Facebook page.

Providing some cross-cover for the Very High-Risk Coordinator. Attending meetings and take minutes. Capturing data on all patients and assist in the development of systems. Responsible for adding patients to the partial booking waiting list.

Responsible for dealing with consultant, nurse and visitor queries. Distributing and opening in-coming mail and deal with appropriately. Supporting and mentoring new staff. Undertaking any other duties, which may reasonably be required.



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