Customer Service Representative
6 months ago
**Job Title**: Customer Service Representative
**Salary**: £21,000.00-£22,000.00 per year
**Location**: Pershore (Office Based)
**Job Type**: Full Time (37.5 hours)
Founded in 1994, Sprint handles turnkey commercial kitchen and bar projects with ease and supplies a wide range of cost effective and outstanding quality products from leading manufacturers. Equipment specialists and engineers operate a spot replacement service to minimise any disruption that equipment breaking down may have on your business.
We are part of the Airedale Group who are a market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. Working alongside clients from the initial designs, offering the complete end to end solution with established, long-standing relationships across an extensive, blue chip client base.
**Responsibilities**:
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints in a courteous and efficient manner.
- Provide accurate information about products and services.
- Maintain customer records and update customer information as needed.
- Identify and escalate priority issues to the appropriate personnel.
- Follow up with customers to ensure their satisfaction with the resolution of their
- **Experience Required**:
Customer service: 1 year (preferred)
**Benefits**:
- Company events
- Company pension
- Annual Company Bonus
- Bonus Scheme
Please click on the **APPLY** button to send your CV and Cover Letter for this role.
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