Client Service Representative
7 months ago
**About us**
We are professional, fast-paced and engaging commercial catering projects and servicing company.
Our work environment includes:
- Open Office Settting
- Growth opportunities
**Responsibilities**:
- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints in a courteous and efficient manner.
- Provide accurate information about products and services.
- Maintain customer records and update customer information as needed.
- Identify and escalate priority issues to the appropriate personnel.
- Follow up with customers to ensure their satisfaction with the resolution of their issue.
**Job Types**: Full-time, Permanent
**Salary**: £21,500.00-£22,500.00 per year
**Benefits**:
- Company events
- Company pension
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Ability to commute/relocate:
- Pershore: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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