Client Service Representative

7 months ago


Pershore, United Kingdom Sprint Group Ltd Full time

**About us**

We are professional, fast-paced and engaging commercial catering projects and servicing company.

Our work environment includes:

- Open Office Settting
- Growth opportunities

**Responsibilities**:

- Respond to customer inquiries in a timely and professional manner.
- Resolve customer complaints in a courteous and efficient manner.
- Provide accurate information about products and services.
- Maintain customer records and update customer information as needed.
- Identify and escalate priority issues to the appropriate personnel.
- Follow up with customers to ensure their satisfaction with the resolution of their issue.

**Job Types**: Full-time, Permanent

**Salary**: £21,500.00-£22,500.00 per year

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Ability to commute/relocate:

- Pershore: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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