Speech and Language Therapy Assistant

7 months ago


Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

34 hours per week - Monday and Friday

An exciting dual role as a Speech and Language Therapy Assistant and administrative support. We are looking for an enthusiastic, motivated Speech Therapy Assistant.

You would be a vital member of the acute adult Speech and Language service. Following competency based training you would work across the wards at Leighton hospital to provide communication therapy and supporting the team with administrative tasks. We are a friendly, dynamic and forward thinking service promoting high standards of patient care.

The Operational Service Assistant / Speech and Language Therapy Assistant will provide comprehensive, high quality, confidential administrative support to the speech and language therapy team including managing calls, referrals appointments and discharges for the clinical staff. They will also be trained to provide therapy to patients, under supervision, and complete clinical administrative tasks. They will be expected to organise their own workload whilst being supported by the speech and language therapists, ensuring that an efficient service is provided It is essential that the post holder is able to exercise initiative suitable to the role, managing their time effectively

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

**See attached job description for full details**:
To provide comprehensive administrative support to the acute speech and language therapy service including managing calls, referrals, patient registration, appointment management, letters/reports and supporting the clinical staff to respond to the health needs of the local population

To exercise own judgement based, on acquired knowledge and experience, as to when to deal with queries personally and when to involve other team members and with what degree of urgency.

To be conversant with all required electronic systems for correspondence and patient care
To build and maintain constructive relationships with colleagues, CCICP staff and externally to improve the effectiveness and efficiency of the service to patients and support signposting where appropriate of queries and referrals
Clinical
To assist in the treatment of patients under the guidance of a qualified clinician.
To carry out specified screens, interventions and programmes as planned and discussed with a qualified clinician. To monitor and report progress of patients during the implementation of planned interventions and programmes.

To ensure accurate, up-to-date clinical records are kept, ensuring their security and confidentiality at all times



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