Lead Credit Controller

6 months ago

Durham, United Kingdom Learning Curve Group Full time

**Vacancy Name**
- Lead Credit Controller

**Vacancy No**
- VN3543

**Location City**
- Durham

**Contract Type**
- Permanent

**Salary Minimum Pounds**
- £25000

**Salary Maximum Pounds**
- £29000

**Description**
- Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners - and that is how we believe it should be, as we impact on over 100,000 of them every year. Our ‘Purple People’, the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to ‘transform lives through learning’.

**Role Information**
- Lead AR team, 1-2-1’s, objective setting, performance reviews
- Developing and implementing AR process’ for new revenue streams
- Supporting the team with any queries; transactional or customer.
- Creating and upholding payment procedures and policies that ensure timely payment
- Responding to client queries
- Maintain customer relations
- Reconciling accounts
- Providing administrative support to finance team
- Reviewing debtors through out the month and month end, highlighing any high risk customers.
- Providing team with direction for bad debt.
- Reducing debtors’ ‘Days Sales Outstanding’
- Liaising with stakeholders to ensure cash is collected and warn them of potential credit risk
- Allocating cash book receipts

**GENERIC DUTIES**
- Conduct your role in line with the company values and expected behaviours
- Promote equal opportunities and recognition of diversity throughout the company
- Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
- Ensure confidentiality and professionalism at all times.
- Provide learners, customers and colleagues with support, advice guidance as part of your everyday role#
- **Working Flexibly**
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.**Essentia Criteria**
- We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.
- Experience leading AR team.
- At least 3 years credit control experience
- Good customer service skills
- Excellent verbal communication skills
- Persistence and determination
- Ability to work well in a team
- Patience and ability to remain calm in stressful situations

**Why work for Learning Curve group?**
- There are many reasons that make Learning Curve Group a fantastic place to work
- Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here: Click me
- In addition to working for a company that has been listed as the top 100 companies to work for, for the last fives years you'll have access to below benefits:

- 26 days annual leave + Bank Holidays
- Buy & Sell an additional 5 days each year
- Length of service annual leave increments starting at 2 years
- Healthcare Scheme
- Tech Scheme
- Ikea Scheme
- Cycle to work Scheme
- Paid Volunteer day each year
- Early Finish Fridays on the last Friday of every month
- Student / Teacher Discount
- Uniform

**HEAD OFFICE PERKS**
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
- Electric Car charging points
- Free fruit, Coffee and Tea
- Onsite Shower
- Prayer room on request or list of nearest available places of worship

**EQUAL OPPORTUNITIES**
- Don’t just take our word for it though Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.
- **Halo Code**
- **Disability Confident Leader**
Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.
- **Armed Forces Covenant Gold**
12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.
- Domestic Abuse Covenant
- Care Leaver Covenant
- Working C

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