Medical Secretary

1 month ago


King's Lynn, United Kingdom Vida Healthcare Full time

Duties and Responsibilities To maintain a professional and effective secretarial service to GPs. To audio type from the digital dictation system, prioritising all red flag tasks and letters within 48 hours. To deliver routine work within a week of it being requested. To administer GP patient referrals through the e.referral system.

To provide administrative services for AITS, Cataract, LARCS, Minor Surgery services. To be the link person for palliative patients so that they have a direct contact. To provide telephone and face to face access for patients to discuss referrals. To deal with customers in a calm and sympathetic manner, working at a continuously high pace under pressure to deliver high levels of accuracy.

To support patients who may have a problem and offer viable solutions to them. To deal with all information sensitively and in accordance with confidentiality guidelines. To support other secretarial colleagues when workload permits, sometimes at short notice. To update medical records as required.

To collate e.referral Information for reporting purposes. To compile agendas and put meeting dates on the practice calendar. To take minutes and collate agendas for Multi-Disciplinary team meetings and record them on Practice Calendar (intranet). To be involved in demonstrating/ training any new or bank staff employed regarding the operating systems within the office.

To follow and comply with all policies and procedures, reporting concerns as appropriate. Fulfilling personal responsibilities for all matters relating to health and safety and risk management. Partake in any training indicated by the Head of People and Governance, as appropriate for personal and professional development. Other relevant duties, including projects, as agreed with the Head of People and Governance.



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