Network Technical Lead

5 months ago

Bristol, United Kingdom Computershare Full time

**Location: Bristol (hybrid)**

This is a hybrid position primarily based in Bristol. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working

**We give you a world of potential**

Computershare are currently looking to recruit a Network Technical Lead to join the Network & Voice team within Computershare Technology Services.

This position sits within our Network & Voice team who provide 2nd and 3rd line support across our Computershare Technology Customers and clients. The team are always working to enhance the way we do things, so if you’re looking for a role where you can bring your ideas to the table, it’s a great one to be in

Why would you choose this role when there are other Network Support Engineer roles in the market? Well, there are a few things that make this role stand out:

- Opportunity to work on complex and global solutions.
- You will have the chance to work with a global team and embrace different cultures.
- Career progression opportunities as you could move into a team leader role or a project delivery role.

This role will be based in our Bristol office 2 days a week currently with flexibility offered in relation to working from home.

**A role you will love**

We are a busy team and operate in a fast-paced and ever-changing environment, so you will be readily adaptable and accepting of change and able to manage conflicting priorities. Don’t worry though, we do this through working collaboratively as a team and ensuring we have fun along the way.

Working to support all our CTS customers and clients, we will be looking for you to support key incidents in networking technologies. You will be also transitioning our projects into service operations.

You will be responsible for the maintenance and health of our EMEA network equipment, providing advanced technical support for networking across multiple vendor products including Cisco Nexus, Meraki, Fortinet, Citrix, Zscaler.

Some other key responsibilities:

- Implementing policies and standards relating to Computershare Network & Voice environment, ensuring adherence to security procedures.
- Analysing complex network projects and incidents.
- Leading meetings and taking responsibility for the quality of implemented network solutions.
- Involvement in proof of concept and deployment activities when project teams require SME resource.
- Contribute to the definition of the global technology roadmap
- Work closely to Network Architects and Network Delivery Engineers across the globe
- Confident in leading the Technical conversations with Vendors and External Partners

**What will you bring to the role?**

You will demonstrate significant experience as a Network Technical Lead or have worked within a role where the similarities between the role and your skills are clearly identifiable.

Other key skills required for the role include:

- Technical leadership experience with the ability to take ownership.
- Flexibility and experienced in out of hours support.
- Direct hands-on experience of supporting network from layer 1 upwards.
- A sound technical understanding of the following: Layer 2 switching protocols [e.g., VLANs and spanning tree], Layer 3 routing protocols [e.g., BGP and OSPF], MPLS and stateful firewalls [e.g., implementing and troubleshooting policies].
- Demonstrable experience of enterprise network monitoring and management as well as enterprise routing, switching and wireless products.

**Rewards designed for you.**

**Employee Share Plan. **Set aside salary to purchase shares in our company and you’ll receive a company contribution aswell.

**Health and Wellbeing. **Our health and wellbeing rewards can be tailored to support you and your family.

**Save for Your Future. **We will support you along your retirement savings journey.

**Paid time away from work. **Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

**Employee Discounts. **We’ve partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

**Extra Rewards. **From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

LI-SM1 #LI-Hybrid

**A company to be proud of
Computershare (ASX:CPU) is a world leader in financial administration with 14,000+ employees across 22 different countries delivering expertise to over 25,000+ clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you an

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