Medical Receptionist
5 months ago
**About us**
Ordsall Health Surgery is a busy medium to large sized medical practice close to the developing area of Salford Quays.
The practice prides itself as being committed to the development of all its employees and is a registered training practice for new GP's, an essential part of improving the medical health and care of the Salford population.
Whilst being a large practice we have retained the family-feel culture and all staff are treated with respect and courtesy by their colleagues at all times, helping to create a professional caring workplace for all.
**Purpose of the job**:
Patient enquiries are handled in a courteous manner whether in person or over the telephone.
Patient’s records both paper and computer are kept up to date and ready for the GP to use as and when required.
The day to day running of the practice is as stress free for everyone as it is possible.
**Main Duties**:
Opening up the surgery and ensuring that all consulting rooms are fully prepared for the day with computers switched on ready for surgeries to commence. All computers in the main reception area are switched on ready by 7.45am ready for the 8am surgery commencement.
- Welcoming patients, in person and over the telephone.
- Process appointment requests for today & future appointments from patients by telephone and in person.
- Preparing photocopies of medical records for SAR requests and for solicitors/Insurance claims at the request of the Senior Receptionist.
- Accepting patient registration forms checking for missing information/documentation
- Ensuring that clinical equipment, stationery & refreshment supplies are stocked as and when requested.
- Providing holiday and sickness cover for absent colleagues as agreed with the Assistant Reception Manager where necessary.
- Ensuring that the reception area is kept tidy throughout the working day.
Evening Duties:
- Ensuring all the windows and the rooms are locked up before leaving the main reception area. All computers are logged out off and shut down appropriately.
- Ensuring any late visits has been passed over to the appropriate GP.
- All paper held medical records are filed away and the cabinets in which they are stored are locked securely.
- Ensure there are no documents with patient information on are left lying around as per confidentiality policy.
**Job Type**: Permanent
**Salary**: £10.42 per hour
COVID-19 considerations:
All visitors and staff are expected to wear face masks and adhere to infection control regulations for a healthcare setting.
Work remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: £10.71 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Medical Receptionist: 1 year (required)
Work Location: In person
Reference ID: Med Receptionist 02
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