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Medical Receptionist

8 months ago

Salford, United Kingdom Medigold Health Full time

**Contract**: Permanent, Full-time (37.5 hours per week) Monday to Friday, 9am - 5pm
**Location**: Manchester, M50 2YR
**Salary**: £20,572.50 per annum

**MAIN OBJECTIVES**
- Supervise and Manage the day to day running of the Clinic as per Medigold’s Policies and Procedures

**SPECIFIC DUTIES**
- Provide overall supervision of the clinic and reception.
- Organise documentation and equipment for all Clinicians working from the clinic.
- Ensure all clinical paperwork scanned and uploaded to in house systems within Medigold’s SLA’s.
- Maintain relevant stationery supplies, medical and non-medical, to ensure the smooth day to day running of the clinic and administration functions.
- Meet and greet visitors to the clinic.
- Dealing with incoming and outgoing mail and deliveries and co-ordinate courier services as and when required.
- Make efficient use of the in-house systems.
- General Administration with the Clinic.
- Daily/Weekly/Compliance/Security Checks as specified in Clinic Reception and administration handbook.
- Liaise with Management and Head Office Personnel to maintain a safe working environment.
- Assisting with colleagues work during absences.
- Providing cover for other clinics as and when required.
- Attending meetings and training sessions as required.
- Undertake additional tasks as requested by a Manager, Associate Director or Director.

**ADDITIONAL RESPONSIBILITIES & ACCOUNTABILITIES**
- Understand, demonstrate, and promote the Company’s Genetic Code
- Assist with induction and training of new employees
- Manage confidential data in line with the UK GDPR
- General Office Duties
- Contribute ideas and suggestions to continuously improve the Customer & Employee Experience
- Assist with colleagues work during absences
- Attend meetings and training sessions as required
- Any other request made by a Manager or Director

**REQUIREMENTS FOR THIS ROLE**
- **Essential**_
- A minimum of 2 years Office Experience
- Managing Telephone Switchboard System
- Previous experience of dealing with clients and customers
- Offer flexibility in working pattern as required
- Time & Diary Management - must be able to manage own time
- Demonstrable experience of effective internal and external stakeholder relationships
- Knowledge of Outlook and Word & Excel
- **Desirable**_
- A minimum of 2 years Reception Experience
- Managing Telephone Switchboard System

**CORE SKILLS & BEHAVIOURS**
- Able to work alone and manage own workload
- Good interpersonal skills
- Organisation skills
- Flexible in approach
- Able to make decisions
- Able to work as part of a team
- Exemplary communication skills
- Calm under pressure
- Good telephone manner
- Willing to learn new skills
- Proficiency in Outlook, Word & Excel
- Time Planning and Priority setting
- Responsible
- Well Organised
- Professional in appearance and approach
- Able to work alone or as a team
- Trustworthy and Honest
- Calm under pressure
- Willing to learn new skills
- Efficient
- Enthusiastic and Proactive
- Possess a positive can-do attitude

**Job Types**: Full-time, Permanent

**Salary**: £20,572.50 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Medical Receptionist: 2 years (required)

Ability to Commute:

- Salford, M50 2YR (required)

Work Location: In person