College Services Advisor

2 months ago

London, United Kingdom Kaplan International Full time

**College Services Advisor - Kaplan International College London**

**£23,500 - £24,500 Per annum**

**Who we are what we stand for**

The role is based at Kaplan International College London (KIC London), a vibrant university pathways college where students from more than 80 countries come to prepare for entry onto undergraduate or postgraduate courses at one of our 7 prestigious university partners. Following a recent major refurbishment project, KIC London offers students a beautiful, state-of-the-art study environment, with a range of learning spaces which encourage both collaboration and independence. Our KIC London team is committed to ensuring our students thrive socially and academically during their studies. Our college is located next to borough market, two minutes from London Bridge station, offering fantastic views across the Thames to the City of London.

The College Services team play a vital role covering all aspects of the student lifecycle, from registration to course completion. The team provides support across a range of areas, including academic and quality assurance, student progression, compliance, student wellbeing and administration.

As a College Services Advisor, you will be responsible for supporting the day-to-day functions of the team to ensure the effective and efficient administration of all processes and procedures.

As a College Services Advisor you will:

- Provide excellent customer service in a student facing environment.
- Deal with student enquiries by providing a flexible, personalised and inclusive approach.
- Maintain accurate information on the student management system.
- Support pre-arrival, arrivals, registration and welcome events.
- Assist in the maintenance and development of student-facing content.
- Support the development and delivery of extra-curricular activities.
- Provide administrative support.
- Support students in relation to wellbeing and safeguarding.
- Assist compliance with regulatory frameworks.
- Have a flexible approach to work, for example, some out of hours work may be required during busy periods.
- Work with the College team to continuously improve the student experience.
- Carry out any other duties as required by the College Management Team
- Ability to deliver excellent customer service skills.
- Good level of verbal and written communication skills
- Strong interest in working in education and in particular international students.
- Confident with IT, in particular Microsoft Excel.
- Excellent organisational skills and the ability to manage time effectively.
- Willingness to work flexibly.
- Experience of working as part of a team to achieve goals.
- Attention to detail.
- Ability to take initiative.
- A strong commitment to Equality, Diversity and Inclusion.

**Benefits**
- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
- Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

**_

**_
Applicants must be able to provide proof of eligibility to work in the UK._**

**About Kaplan International Pathways**

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.

£23,500 - £24,500 Per annum

  • College Services Advisor

    2 months ago

    London, United Kingdom Kaplan International Full time

    **College Services Advisor** **Kaplan International College London** **£23,500 - £24,500 Per annum + Benefits** We are looking to recruit a College Services Advisor to join our team The role is based at Kaplan International College London, a vibrant university pathways college where students from more than 80 countries come to prepare for entry onto...

  • College Services Advisor

    2 months ago

    London, United Kingdom Kaplan International Full time

    **College Services Advisor - Kaplan International College London** **£23,500 - £24,500 Per annum** **Who we are what we stand for** The role is based at Kaplan International College London (KIC London), a vibrant university pathways college where students from more than 80 countries come to prepare for entry onto undergraduate or postgraduate courses at...

  • Senior College Services Advisor

    2 months ago

    London, United Kingdom Kaplan Financial Full time

    Senior College Services AdvisorLocation: London BridgeWe are looking for a Senior College Services Advisor to join our team.As a Senior College Services Advisor initially within the Progression team, you will lead, or support activities related to the following: * Counselling students requesting programme, degree and/or university changes. * Leading...

  • College Services Advisor

    1 month ago

    London Bridge Station, United Kingdom Kaplan International Full time

    **College Services Advisor** **Reference number**: JR238730, JR238732 **Location**:London Bridge **Working pattern**: Full-Time **Contract Type**:Permanent **Number of roles**:2 **Salary**: £26,250 - £27,000 Per annum + Benefits We are looking for a **College Services Advisor** to join our team. The College Services team plays a vital role in...

  • College Services Advisor

    2 weeks ago

    London Bridge Station, United Kingdom Kaplan International Full time

    **College Services Advisor** **Reference number**: JR238730, JR238732 **Location**:London Bridge **Working pattern**: Full-Time **Contract Type**:Permanent **Number of roles**:2 **Salary**: £26,250 - £27,000 Per annum + Benefits We are looking for a **College Services Advisor** to join our team. The College Services team plays a vital role in...

  • College Services Advisor

    2 weeks ago

    London Bridge Station, United Kingdom Kaplan International Full time

    **College Services Advisor** **Reference number**: JR238732 **Location**:London Bridge **Working pattern**: Full-Time **Contract Type**:Permanent **Number of roles**:1 **Salary**: £26,250 - £27,000 Per annum + Benefits We are looking for a **College Services Advisor** to join our team. The College Services team plays a vital role in covering all...

  • Senior College Services Advisor

    2 months ago

    London, United Kingdom Kaplan International Full time

    **Senior College Services Advisor** **Kaplan International College London** **£26,500 - £29,000 Per annum + Benefits** We are looking to recruit a Senior College Services Advisor to join our team The role is based at Kaplan International College London, a vibrant university pathways college where students from more than 80 countries come to prepare for...

  • Senior College Services Advisor

    6 days ago

    London, United Kingdom Kaplan International Full time

    **Senior College Services Advisor** **Kaplan International College London** **£26,500 - £29,000 Per annum + Benefits** We are looking to recruit a Senior College Services Advisor to join our team The role is based at Kaplan International College London, a vibrant university pathways college where students from more than 80 countries come to prepare for...

  • Senior College Services Advisor

    2 months ago

    London, United Kingdom Kaplan Financial Full time

    Senior College Services Advisor Location: London Bridge We are looking for a Senior College Services Advisor to join our team. As a Senior College Services Advisor initially within the Progression team, you will lead, or support activities related to the following: * Counselling students requesting programme, degree and/or university...

  • Senior College Services Advisor

    2 months ago

    London Bridge Station, United Kingdom Kaplan International Full time

    **Senior College Services Advisor** **Reference number**: JR233226 **Location**:London Bridge **Working pattern**: Full Time **Contract Type**:Permanent **Number of roles**:2 **Salary**: £26,500 - £29,000 Per annum + Benefits We are looking for a **Senior College Services Advisor** to join our team. As a Senior College Services Advisor within the...

  • Senior College Services Advisor

    4 weeks ago

    London Bridge Station, United Kingdom Kaplan International Full time

    **Senior College Services Advisor** **Reference number**: JR238854 **Location**:London Bridge **Working pattern**: Full-Time **Contract Type**:Permanent **Number of roles**:1 **Salary**: £28,000 - £30,000 Per annum + Benefits We are looking for a **Senior College Services Advisor **to join our team. As a Senior College Services Advisor initially...

  • Senior College Services Advisor

    2 months ago

    London Bridge Station, United Kingdom Kaplan International Full time

    **Senior College Services Advisor** **Reference number**: JR238417 **Location**:London Bridge **Working pattern**: Full-Time **Contract Type**:Permanent **Number of roles**:1 **Salary**: £28,000 - £30,000 Per annum + Benefits We are looking for a **Senior College Services Advisor **to join our team. As a Senior College Services Advisor initially...

  • College Advisor

    2 weeks ago

    London, United Kingdom Kingston College Full time

    25hrs Term time only Student Services supports students at each stage of their journey from pre-entry to post exit. The service has a student orientated culture and puts students’ needs at the heart of everything it does. As a pivotal part of the frontline team, the Counselling & Wellbeing Advisor will provide high quality, confidential, time-bound...

  • College Advisor

    3 weeks ago

    London, United Kingdom Kingston College Full time

    25hrs Term time only Student Services supports students at each stage of their journey from pre-entry to post exit. The service has a student orientated culture and puts students’ needs at the heart of everything it does. As a pivotal part of the frontline team, the Counselling & Wellbeing Advisor will provide high quality, confidential, time-bound...

  • Senior College Services Advisor

    2 months ago

    London Bridge Station, United Kingdom Kaplan International Full time

    **Senior College Services Advisor** **Reference number**: JR233226 **Location**:London Bridge **Working pattern**: Full Time **Contract Type**:Permanent **Number of roles**:2 **Salary**: £26,500 - £29,000 Per annum + Benefits We are looking for a **Senior College Services Advisor** to join our team. As a Senior College Services Advisor initially...

  • Service Advisor

    3 weeks ago

    London, United Kingdom HDR Advisor Full time €14

    We are currently looking for a Sales Advisor/Survey Team to join our expanding Housing Disrepair team.. The ideal candidate is self-motivated and keen to learn as full training is provided to meet our clients’ standards as well as our own.. In this role, you will be working in a team environment within the community speaking face to face with Council &...

  • Senior College Services Advisor

    3 days ago

    London Bridge Station, United Kingdom Kaplan International Full time

    **Senior College Services Advisor (HR and Finance)** **Reference number**: JR234836 **Location**:London Bridge **Working pattern**: Full-Time **Contract Type**:Permanent **Number of roles**:1 **Salary**: £26,500 - £29,000 Per annum + Benefits We are looking for a **Senior College Services Advisor (HR and Finance)** to join our team. As a Senior...

  • Customer Service Advisor

    3 weeks ago

    London, United Kingdom Daniel Alexander Recruitment Ltd Full time

    A leading Private college based in West London is looking to recruit a 'Customer Services Advisor' The role is a full-time position on a permanent basis. You MUST have experience working in a Customer Service role **Key Responsibilities**: - Attend external events including school open days, Career Fairs and exhibitions and deliver presentations at these...

  • Customer Service Advisor

    3 weeks ago

    London, United Kingdom Daniel Alexander Recruitment Full time

    A leading Private college based in West London is looking to recruit a 'Customer Services Advisor' The role is a full-time position on a permanent basis. You MUST have experience working in a Customer Service role **Key Responsibilities**: - Attend external events including school open days, Career Fairs and exhibitions and deliver presentations at these...

  • Customer Service Advisor

    2 weeks ago

    London, United Kingdom Daniel Alexander Recruitment Full time

    A leading Private college based in West London is looking to recruit a 'Customer Services Advisor' The role is a full-time position on a permanent basis. You MUST have experience working in a Customer Service role **Key Responsibilities**: - Attend external events including school open days, Career Fairs and exhibitions and deliver presentations at these...