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Customer Service Advisor

4 months ago

London, United Kingdom Daniel Alexander Recruitment Ltd Full time

A leading Private college based in West London is looking to recruit a 'Customer Services Advisor'

The role is a full-time position on a permanent basis.

You MUST have experience working in a Customer Service role

**Key Responsibilities**:

- Attend external events including school open days, Career Fairs and exhibitions and deliver presentations at these events
- Communicate with learners about any aspect of their chosen course - start information, changes to course, course cancellation, etc.
- Process and record payments from students booking onto courses
- Investigate regular involvement with learners/groups once enrolled to maximise progression potential of each learner
- Work accurately, effectively, efficiently, and flexibly

**You MUST have the following skills / qualifications -**
- Experience in a Customer service role
- Good Telephone Manner
- Good level of IT Skills
- Effective Team Player

This is a fantastic opportunity to join a leading college with excellent career prospects and generous staff benefits.

PLEASE APPLY NOW