Customer Solutions Advisors
4 weeks ago
Job Title - Customer Solutions Advisors
Contract - Permanent
Salary - £21K - £24K
Location - Edinburgh
Shift Patterns - Monday - Friday 9am-5pm (hybrid working options available after probation)
Change Recruitment is recruiting for Customer Solutions Advisors to join our Financial services client in Edinburgh.
These are excellent opportunities for talented individuals with great customer service skills to join this City Centre-based organisation.
Fantastic working hours; Monday to Friday 9am to 5pm on a Permanent contract handling inbound calls from existing & new customers. (hybrid working options available after probation)
A full training programme is offered by our client.
Key Responsibilities:
- Using Multiple In-House systems
- Excellent Communication skills. Taking incoming calls with queries from customers
- Liase with other departments within the business
- Processing Sensitive Client and Customer information
- Responsible for carrying out work to ensure that the clients records are accurate
- Identify the key information for each account and record this accurately
This is a non-sales role, but you will need to be:
- Customer Focused
- Have excellent range of PC skills
- The ability to work at part of a team as well as on your own initiative
As this role is within a financial services organisation, you must be able to pass a Disclosure & Credit Check.
If this role is of interest, please send your CV to Tony Davison for due consideration.
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