Sales Office Co-ordinator
7 months ago
**JOB TITLE**:Sales Office Co-ordinator
**REPORTS TO**:Estimating & Contracts Director
**PURPOSE**:Liaise with operations, production and accounts to support
Sales team and customers
**LOCATION**:Gloucester
**PACKAGE**:£ 27-34k + Performance Bonus
Gantrail is recognised as one of the world leaders in the design, manufacture and supply of crane rail systems for a wide range of heavy engineering projects worldwide. The company is leading the way in terms of innovation within this niche industry.
The company offers flexible working in terms of start/finish times and working from home for up to 40% of hours per month.
**PRINCIPAL ACCOUNTABILITIES**
- Manage inbound enquiries from distributors and direct customers.
- Complete quotations or distribute to other team members.
- Liaise with production, operations, accounts regarding lead times and payment terms.
- Liaise with rail mills and suppliers for pricing on non-proprietary items.
- Respond to requests from distributors for information re lead times and order status.
- Administer and maintain CRM system.
- Report to the Commercial Director to provide updates on enquiry status and KPIs.
- Forge and maintain longstanding relationships with customers.
**KEY SKILLS REQUIRED**
- Organised and methodical in a busy Sales environment.
- The ability to think on your feet.
- Computer literate, sound capabilities in Microsoft Office package, particularly Excel and Word.
- Previous experience of using CRM systems and quotation software
- Polite and professional customer focussed communication skills.
- Motivated and passionate in delivery of your work.
- Ability to work accurately in a high pressure environment to specified deadlines.
- Accept responsibilities and manage multiple tasks.
- Reliable and enthusiastic.
**DESIRABLE SKILLS**
- Mathematical confidence
- Background in customer service
- Use of Microsoft Teams for managing workload and day-to-day communication with members of the internal Sales team.
- Understanding the importance of Quality Assurance.
- A commercial awareness.
**EDUCATION & EXPERIENCE REQUIREMENTS**
- Experience of working in a commercial/construction/engineering environment.
- Knowledge of Administrative Systems and Processes
- Educated to GCSE level including Maths & English.
Bring an organisational influence to the Sales Team at Gantrail and provide that assured link to our customers.
**Job Types**: Full-time, Permanent
Pay: £27,000.00-£34,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Gloucester, GL2 5HG: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Work Location: Hybrid remote in Gloucester, GL2 5HG
Reference ID: GRLMG0723
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