Patient Pathway Coodinator

7 months ago


Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for a Patient Pathway Coordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Within this role you will be responsible for the monitoring and tracking of all patients within the specialty. The post holder will be responsible for ensuring all aspects of patient choice are met and will ensure that patients are treated in a timely way.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

To work closely with the Service Coordinator, administrative colleagues, Clinical teams and other specialties within the division to ensure patients are actively supported through patient pathways.

To monitor patient’s pathways from referral, through treatment planning and treatment, escalating and averting any potential delays in the pathway

Liaise with members of individual specialties management teams and ensure coordination of all elements of patient pathways.

Ensure all information relating to the patient’s pathway is available to aid other users of the relevant systems, such as PAS, RTT, Chemocare, Qlikview etc.

Assist/cover areas of administration during busy periods, sickness and annual leave.

Working in a team environment to provide appropriate support/advice to others

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:
The Lister Hospital, Stevenage

New Queen Elizabeth II (New QEII), Welwyn Garden City

Hertford County, Hertford

Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see attached Job Description and Person Specification applictio packfor further details and informationregarding the role.



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