Hotel Night Porter

4 months ago

Ludlow, United Kingdom Fishmore Hall Full time

**We are creating a brand new role at the hotel.**

We are looking for a person, or multiple people, to work between 11pm and 7am. As this is a new role we are looking at filling 3 - 5 nights per week so this could be a job share. We are looking to cover Friday, Saturday, Sunday, Monday and Tuesday evenings as we have permanent cover on Wednesday and Thursday.

Could be a second job or a full time role. Fairly flexible with regards to which evenings of the week are covered. **MUST BE RELIABLE.**

Night porters in hotels function as greeters, escorts for guests to their rooms, keeper of the lobby, patrol person, and preparer for the incoming day crew and guests. Tasks would include but are not limited to;
- Welcome late arriving guests, and escort guests to rooms.
- Carry luggage, baggage and other items for guests to rooms.
- Inform guests of amenities, breakfast times and check out time.
- Handover from the evening restaurant and bar team with regards to guests that are still in the public areas.
- Prepare guest bills ready for departure in the morning
- Patrol and secure hallways, common areas, entrances and other locations on grounds or in the hotel.
- Report malfunctioning equipment, irregular or unusual events, accidents, criminal incidents and damage to supervisors or maintenance as appropriate.
- Assist with any necessary evacuation of rooms or areas in the event of an alarm.
- Order and deliver morning newspapers to guests.
- Prepare breakfast room, conference and meeting rooms for use.
- Respond to problems experienced and to any requests for assistance from guests.
- Answer telephones as needed.
- Handover to the morning staff when they arrive for duty
- Reception administration

**Customer Service Skills**. The night porter job description includes skills in customer service. This involves assisting guests with luggage, answering questions and making snacks, beverages, and newspapers available consistent with requests. Also, night porters should exercise politeness and timely service to guests.

**Alertness Skills**. Given the late night and predawn shifts, night porters must remain alert during periods of mínimal activity. This necessitates being well-rested during daytime hours or prior to reporting for work. Night porters must be observant for doors left ajar, individuals in unauthorized areas, possibly illegal or dangerous conduct and other potential hazards or security issues. Night porters must demonstrate physical and mental acumen.

**Physical Skills**. Night porters spend their shifts standing and walking from the lobby area to rooms and around various areas of the hotel. Along with stamina, they need strength to push carts and lift and carry luggage, baggage, supplies and other items and clean. Even where guest check-ins may be less during the night than daytime hours, night porters may exert physical energy to clean equipment, floors, counters, lobbies, and other areas.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.00-£15.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Night shift

Supplemental pay types:

- Tips

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Nights Receptionist

    5 months ago

    Ludlow, United Kingdom The Feathers Hotel Full time

    The Feathers Hotel has 42 luxury bedrooms with unique meeting and event space for up to 100 delegates, with the flexibility to cater for any kind of event. We have an opportunity for a **Night Receptionist** to join the team at The Feathers Hotel. The **Night Receptionist** will be responsible for providing a warm welcome for our guests and ensuring the...

  • Hotel Receptionist

    5 months ago

    Ludlow, United Kingdom The Feathers Hotel, Ludlow Full time

    The stunning Feathers Hotel has 42 beautiful bedrooms and is situated in the town of Ludlow, there has been an extensive refurbishment to a high spec whilst maintaining the character of the Jacobian building. Our most recent celebration for the Feathers has been the awarding of a Rosette to our restaurant, the team are already paving the way to achieve our...

  • Night Guest Service Assistant

    4 months ago

    Ludlow, United Kingdom The Feathers Hotel, Ludlow Full time

    **Job description** The Feathers Hotel has 42 luxury bedrooms with unique meeting and event space for up to 100 delegates, with the flexibility to cater for any kind of event. We have an opportunity for a **Night Receptionist** to join the team at The Feathers Hotel. The **Night Receptionist** will be responsible for providing a warm welcome for our guests...

  • Hotel Receptionist

    5 months ago

    Ludlow, United Kingdom Feathers Hotel, 25 Bullring. Ludlow. SY8 1AA Full time

    The stunning Feathers Hotel has 42 beautiful bedrooms and is situated in the town of Ludlow, there has been an extensive refurbishment to a high spec whilst maintaining the character of the Jacobian building. Our most recent celebration for the Feathers has been the awarding of a Rosette to our restaurant, the team are already paving the way to achieve our...

  • Porter

    5 months ago

    Ludlow, United Kingdom Shropshire Community Health NHS Trust Full time

    We are looking for reliable, motivated and flexible individual, with good communication and interpersonal skills suited to the special needs of a hospital environment and able to meet the physical demands of the post. Collection of dirty linen and refuse/clinical waste around the hospital site and safe disposal of refuse clinical waste. Delivery and...

  • Night Team Member

    5 months ago

    Ludlow, United Kingdom The Feathers Hotel Full time

    Experience is not essential and full training provided. Main responsibilities Alone working night shift 2300 to 0700 To provide a friendly and professional service to all customers and clients Passion for hospitality service A key eye for detail Excellent organisational skills A 'Can do' attitude Outstanding communication skills **Job Types**: Full-time,...

  • Full Time Waiter/waitress

    5 months ago

    Ludlow, United Kingdom Fishmore Hall Full time

    **We are looking for an enthusiastic people person to join our Front of House team.** The hotel is on the outskirts of Ludlow, a 20 minute walk to the train station. The business is open 7 days per week and has 15 bedrooms, a fine dining restaurant as well as a more casual bistro and small spa. Shifts will be varied to keep the overall number of hours down...

  • Full Time Waiter/waitress

    4 months ago

    Ludlow, United Kingdom Fishmore Hall Full time

    **We are looking for an enthusiastic people person to join our Front of House team.** The hotel is on the outskirts of Ludlow, a 20 minute walk to the train station. The business is open 7 days per week and has 15 bedrooms, a fine dining restaurant as well as a more casual bistro and small spa. Shifts will be varied to keep the overall number of hours down...

  • Team Member

    5 months ago

    Ludlow, United Kingdom The Feathers Hotel Full time

    Experience is not essential and full training provided. Main responsibilities To provide a friendly and professional service to all customers and clients Passion for hospitality service A key eye for detail Excellent organisational skills A 'Can do' attitude Outstanding communication skills **Job Types**: Full-time, Part-time, Temporary,...

  • Team Member

    5 months ago

    Ludlow, United Kingdom The Feathers Hotel Full time

    Experience is not essential and full training provided. Main responsibilities To provide a friendly and professional service to all customers and clients Passion for hospitality service A key eye for detail Excellent organisational skills A 'Can do' attitude Outstanding communication skills **Job Types**: Full-time, Part-time, Temporary,...

  • Restaurant Manager

    1 month ago

    ludlow, United Kingdom Crest Hotels Full time

    Restaurant Manager opportunity at The Feathers Hotel in LudlowExciting things are happening at iconic Feathers Hotels, due to an internal promotion we have recruited a new General Manager and now have an opportunity for a passionate guest centric Restaurant Manager to join the team as Restaurant Manager of our Plume Restaurant at The Feathers Hotel in...

  • Chef de Partie

    1 month ago

    ludlow, United Kingdom Crest Hotels Full time

    The Kitchen team at The Feathers Hotel & Plume Restaurant are looking for a friendly reliable, passionate about food Chef de Partie to join the dynamic and dedicated team.The team at The Feathers has lots of ambition from across all sections and are actively pursuing their second AA Rosette after achieving the first very quickly.All the Kitchen asks for in...

  • Sous Chef

    1 month ago

    ludlow, United Kingdom Lowman Hotels (Arundel) Ltd Full time

    Sous Chef opportunity at The Feathers Hotel in Ludlowa great opportunity for a passionateSous Chefwith Rosette experience to join the team to support the Head Chef to re-position the property as a deluxe hotel kitchen. If you want the opportunity as aSous Chefto be part of a small and ambitious kitchen work with the experience and ability to deliver rosette...

  • Sous Chef

    6 days ago

    Ludlow, United Kingdom Lowman Hotels (Arundel) Ltd Full time

    Sous Chef opportunity at The Feathers Hotel in Ludlowa great opportunity for a passionateSous Chefwith Rosette experience to join the team to support the Head Chef to re-position the property as a deluxe hotel kitchen. If you want the opportunity as aSous Chefto be part of a small and ambitious kitchen work with the experience and ability to deliver rosette...

  • Restaurant Manager

    1 month ago

    Ludlow, SY8, Ludlow, United Kingdom Crest Hotels Full time

    Restaurant Manager opportunity at The Feathers Hotel in LudlowExciting things are happening at iconic Feathers Hotels, due to an internal promotion we have recruited a new General Manager and now have an opportunity for a passionate guest centric Restaurant Manager to join the team as Restaurant Manager of our Plume Restaurant at The Feathers Hotel in...

  • Chef de Partie

    2 months ago

    Ludlow, SY8, Ludlow, United Kingdom Crest Hotels Full time

    The Kitchen team at The Feathers Hotel & Plume Restaurant are looking for a friendly reliable, passionate about food Chef de Partie to join the dynamic and dedicated team.The team at The Feathers has lots of ambition from across all sections and are actively pursuing their second AA Rosette after achieving the first very quickly.All the Kitchen asks for in...

  • Sous Chef

    2 weeks ago

    Ludlow, SY8, Ludlow, United Kingdom Lowman Hotels Ltd Full time

    Sous Chef opportunity at The Feathers Hotel in Ludlowa great opportunity for a passionateSous Chefwith Rosette experience to join the team to support the Head Chef to re-position the property as a deluxe hotel kitchen. If you want the opportunity as aSous Chefto be part of a small and ambitious kitchen work with the experience and ability to deliver rosette...