Collections Advisor
2 weeks ago
**Overview**:
My client provides cash flow and risk management solutions to SME and corporate businesses as well as banks, independent lenders and Insolvency Practitioners from across the UK and Europe.
Comprising of commercial finance brokerage, debt collection agency and risk management experts, collectively they have helped thousands of businesses to improve their cash flow, manage their risk and achieve their objectives since 1997.
Due to growth my client is looking for a number of Collections Advisors to join their successful team and work across all areas of the product portfolio.
**Key Responsibilities**:
As a Collections Advisor you will be responsible for:
- Managing a portfolio of live, current and overdue debit balance customer accounts
- Resolve queries in a timely and satisfactory manner
- Liaise with clients and provide updates on customer accounts
- Facilitate and record escalations to the Collections Manager
To join the team you will need:
- Excellent communication skills and telephone manner
- High level of attention to detail
- Computer proficiency - Word, Excel, Outlook and Sage or a similar accounts system
- Proven team player with excellent interpersonal skills
- Ability to work on their own initiative and as part of a team
- Invoice Finance experience is desirable but not essential
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