Band 3 - Patient Booking Assistant (Maternity), Wacs

6 months ago


Watford, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

An exciting opportunity has arisen within Women’s and Children’s Division at Watford General Hospital. We are friendly, hard-working team of administrative, nursing and medical staff. We take great pride in helping our patients and in delivering the best service we can.

We are looking for an experienced Patient services Officer who is a self-motivated and committed person, to work as part of our busy team in our back office.

The successful applicant should be able to demonstrate good communication and interpersonal skills, excellent organisational and I.T skills, and the ability to prioritise workload and be able to work with limited supervision.

**This is a part-time post is 16 hours per week**: weds & Thurs 08:30 - 17:00 and it may require some flexibility. You will be working at Watford General Hospital.

To work on Reception and Antenatal Clinic cover, making/rescheduling appointments, cashing up clinics. Puling/ordering notes, printing clinic lists and prepping for clinics. General filing, tracking notes and printing labels.

To ensure patient data is accurate & up to date.

To undertake any other administrative duties as directed by The Senior Office Manager

There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We are a flexible working employer

At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.

We encourage and welcome people with disabilities. If you need help, please ask.

To ensure effective maintenance of patient records and that appointments are made in a timely manner, providing professional and friendly service to our users.

**Key relationships**: Ward clerks, clinical coders, midwives, doctors, Risk Office, Access to records office, patient service officers.



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