Band 5 - Radiology Patient Imaging Navigator

6 months ago


Watford, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

A full time (1.0WTE) vacancy has opened to join our Radiology (X-Ray) team at WHTH.

Main duties will include managing the administrative processes for handling and appointing imaging referrals for all interventional procedures in CT/US & Fluoroscopy.

The post holder will assist in the delivery of the diagnostic elements of optimal patient pathways, ensuring diagnostic standards are adhered to and escalating when services are at risk of breaching established KPIs and turn-around-time standards.

The post holder will provide a comprehensive and high-quality administrative function within the radiology team and assist the service leads in the management of the radiology examination bookings. The primary role of which is focus on the interventional procedures for CT, U/S and fluoroscopy across all WHTH sites. The secondary focus will be other non-interventional examination booking management.

There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We encourage and welcome people with disabilities. If you need help, please ask.

Undertaking administrative duties associated with the management of referrals, scheduling of appointments including overseeing specific clinic schedules and ensuring reports are generated and conveyed to the appropriate clinical teams.

The post holder will ensure that every effort is taken to achieve minimum waiting times for appointments, in line with government & local targets, improve quality and communication, and work with the modality and service leads to reduce the numbers of patients who do not attend their appointments.



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