Customer Service

7 months ago


Birmingham, United Kingdom Metalor Technologies UK Ltd Full time

Metalor Technologies UK Ltd, part of Metalor Technologies SA, is a company specialising in precious metals. Long established in Birmingham's Jewellery Quarter, we have an opening for a member for our Customer Service Team

Reporting directly to the Sales Manager, and working closely with
Production, Laboratory and Logistics Teams, the main responsibilities of this role are:

- Dealing with customer inquiries and processing orders
- Purchasing
- Metal management
- Sales Administration
- Co-ordinating with the Logistics Team to ensure orders are dispatched on time
- Resolving customer concerns or problems
- Quotations and invoicing

The typical hours of work for this role are:
Monday - Thursday 08:15-16:15

Friday 08:15-14:45

This is a standard working week, however some flexibility will be required

**Salary and Benefits**:
Our salary banding for this role is £22000-£24000

10% non-contributory pension

Holidays of 20 days per annum, rising to 25 with length of service

Christmas closure not deducted from annual holiday entitlement

Performance based annual bonus scheme

Private healthcare options, including dental

Free eye tests and a contribution to glasses

Free Flu Jab

Please note, due to the nature of our work all of our team are required to supply a DBS check. A Full UK Driving Licence is also an advantage

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person



  • Birmingham, Birmingham, United Kingdom Royal Voluntary Service Full time

    The Ideal CandidateWe're looking for someone with a can-do mindset and a positive attitude. Previous experience in retail or a cafe environment is an advantage, but training will be given.About the JobYou'll work part-time, approximately 15 hours per week, with shifts on Monday to Wednesday (13:00-17:00) and Thursday (14:00-17:00). You'll be responsible for...

  • Customer Service

    7 months ago


    Birmingham, United Kingdom PGS Global Logistics Full time

    Customer Service Based in Aston Birmingham Are you passionate about delivering exceptional Customer Service & Administration? Do you enjoy problem solving within a fast-paced environment? If this sounds like you, we would love to hear from you! An exciting opportunity has arisen within our Customer Services Department as a Customer Service...

  • Customer Service

    6 months ago


    Birmingham, United Kingdom Groomfield Recruitment Ltd Full time

    **Groomfield Recruitment **are looking for 10 **Customer Services Co-Ordinators** for their client based in Solihull Business Park. **Working Hours**: - 08:30-17:30 - Monday to Friday **Duties**: - Provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues - Receiving high level of inbound...

  • Customer Service

    7 months ago


    Birmingham, United Kingdom Stitches Full time

    Full Time Job Customer Service in Tailoring & Alteration Shop £11 / h Store is open from Monday-Saturday 9-6 We provide full training. **Salary**: £11.00 per hour Expected hours: 40 per week **Benefits**: - Company pension - Free parking - On-site parking Schedule: - 8 hour shift - Holidays - Overtime - Weekend availability Supplemental pay...


  • Birmingham, United Kingdom Sytner Group Full time

    About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW Shrewsbury.As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.You will inform and consult on vehicle servicing, and keep the customer up to date at every...

  • Customer Service Agent

    3 months ago


    Birmingham, United Kingdom CV-Library Full time

    Customer Support Agent   We’re looking for people that have a passion for customer service and digital banking to join our growing customer support team. Are you an experienced customer service professional or have a desire to build a career in customer services?   Our Customer Support team covers the opening hours of the contact centre,...


  • Birmingham, United Kingdom BCA Full time

    **Customer Service Advisor - Job Description** **Purpose of the role**: To work as part of the inspection and collection team based within Customer Services contacting customers on behalf of a major client at the end of their contract to arrange the Inspection/Collection. **Reports to**: Customer Service Supervisor **Stakeholders**:All BCA employees,...


  • Birmingham, United Kingdom Vision Glasgow Full time

    Seeking Ambitious and Driven Team Players for Top Customer Service Representative Roles based in Birmingham! Are you a highly motivated and competitive individual who thrives on providing exceptional customer experiences? We are actively looking for dynamic team players to join our elite team as Customer Service Representatives. **About Us**: At Vision, we...


  • Birmingham, United Kingdom Digby Morgan Full time

    summary - _ birmingham, west midlands_ - _ £21,000 - £22,000 per year_ - _ contract_- specialism - customer services- sub specialism - customer service- reference number - PR-863279 - job details Are you an experienced Administrator or Customer Service Advisor? Articulate in your approach and have great attention to detail? Want to work for a global and...


  • Birmingham, United Kingdom Hart Recruitment Full time

    A fantastic opportunity has arisen for a Customer Service Advisor to join our client based in the Jewellery Quarter, Birmingham. Benefits include a BHSF package, an internal benefits package and 33 days holiday including Bank Holidays. You will be working 37.5 hours per week, 8.30 am to 5.00 pm Monday to Friday, flexibility is required. You will be working...


  • Birmingham, United Kingdom CV-Library Full time

    Customer Service Advisor (UK & Europe) As this role is regularly dealing with European customers, FLUENCY IN FRENCH AND SPANISH IS A MUST Type: Permanent, Full time Salary: £26,600 plus team performance bonus Location: Aston, Birmingham Working Pattern: Hybrid (3 office / 2 remote) Are you a customer service champion? Able to diffuse difficult...


  • Birmingham, United Kingdom Contact Centre Recruitment Full time

    **Customer Service Advisor** **£22,000 - £23,000** **Monday to Friday 8am to 5pm** **Birmingham (South)** The Customer Excellence Team are committed to the delivery of exceptional customer service. We are looking for someone who loves working with customers, who enjoys working in a fast-paced team and who pride themselves on doing the best they can for...


  • Birmingham, United Kingdom BCA Full time

    **Job Role: Customer Service Advisor** **Hours: Monday - Friday 08:30 - 17:30** **Salary : £23000 Per annum** **Purpose of the role**: To work as part of the inspection and collection team based within Customer Services contacting customers on behalf of a major client at the end of their contract to arrange the...


  • Birmingham, United Kingdom BCA Full time

    **Customer Service Advisors** Mon - Fri, 08.30 - 17.30 - On site at Birmingham Business Park, Solihull Salary circa £23,900 per annum **Purpose of the role**: This is a call centre based role working as part of the inspection and collection team based within Customer Services contacting customers on behalf of a major client at the end of their contract...


  • Birmingham, United Kingdom RecRight Ltd Full time

    Customer Service Advisor (UK & Europe)As this role is regularly dealing with European customers, FLUENCY IN FRENCH AND SPANISH IS A MUSTType: Permanent, Full timeSalary: £26,600 plus team performance bonusLocation: Aston, BirminghamWorking Pattern: Hybrid (3 office / 2 remote)Are you a customer service champion? Able to diffuse difficult situations with...


  • Birmingham, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Administrator - Immediate start** **Location**: Merlin Park, Erdington **Pay rate**: £12.82 per hour **About Us**: Pertemps recruitment is a leading recruitment agency specializing in connecting talented individuals with exciting career opportunities. We are currently partnering with a reputable company in Merlin...


  • Birmingham, United Kingdom Channel Partners Group Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Birmingham, United Kingdom Relay Group Limited Full time

    As a Customer Service Representative, you will be the first point of contact for our customers, providing outstanding support and assistance. You will handle inquiries, resolve issues, and ensure a positive experience for every customer interaction. **Duties**: - Provide exceptional customer service and support to customers via various face to face...


  • Birmingham, United Kingdom BLOOMING PARTNERS LIMITED Full time

    As a Customer Service Representative, you'll be the first point of contact for our customers. You'll handle inquiries, provide information, troubleshoot issues, and ensure a seamless customer experience **Responsibilities**: - Provide exceptional customer service to clients via various face to face channels - Respond to customer inquiries and resolve...


  • Birmingham, United Kingdom CV-Library Full time

    Job Advertisement: Customer Service Agent Location: Brigham Job Type: Hybrid (Office/Home-based) About the Role: Our client, an innovative and growing company, is seeking a Customer Service Agent to join their dynamic Customer Service team. This role is crucial in ensuring customers receive a high and consistent level of service across the full range of...