Customer Service
7 months ago
Metalor Technologies UK Ltd, part of Metalor Technologies SA, is a company specialising in precious metals. Long established in Birmingham's Jewellery Quarter, we have an opening for a member for our Customer Service Team
Reporting directly to the Sales Manager, and working closely with
Production, Laboratory and Logistics Teams, the main responsibilities of this role are:
- Dealing with customer inquiries and processing orders
- Purchasing
- Metal management
- Sales Administration
- Co-ordinating with the Logistics Team to ensure orders are dispatched on time
- Resolving customer concerns or problems
- Quotations and invoicing
The typical hours of work for this role are:
Monday - Thursday 08:15-16:15
Friday 08:15-14:45
This is a standard working week, however some flexibility will be required
**Salary and Benefits**:
Our salary banding for this role is £22000-£24000
10% non-contributory pension
Holidays of 20 days per annum, rising to 25 with length of service
Christmas closure not deducted from annual holiday entitlement
Performance based annual bonus scheme
Private healthcare options, including dental
Free eye tests and a contribution to glasses
Free Flu Jab
Please note, due to the nature of our work all of our team are required to supply a DBS check. A Full UK Driving Licence is also an advantage
**Job Types**: Full-time, Permanent
Pay: £22,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: In person
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