Customer Service
4 months ago
Customer Service
Based in Aston Birmingham
Are you passionate about delivering exceptional Customer Service & Administration? Do you enjoy problem solving within a fast-paced environment? If this sounds like you, we would love to hear from you
An exciting opportunity has arisen within our Customer Services Department as a Customer Service Advisor.
**Your responsibilities will include.**
- Answering calls confidently and professionally, showing empathy and sensitivity towards our customers, consignees, and member depots.
- Assisting with customer queries in a timely manner through various channels of communication.
- Compiling Customer Reports
- You will also assist with other administrative tasks as and when required.
- Working within a small and friendly team
Full training and support will be provided.
Monday to Friday
Hours of work will be 42.5 per week - working an 8.5 hour day
**Salary**: £10.50 per hour
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: customer service
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