Customer Service

6 months ago


Birmingham, United Kingdom PGS Global Logistics Full time

Customer Service

Based in Aston Birmingham

Are you passionate about delivering exceptional Customer Service & Administration? Do you enjoy problem solving within a fast-paced environment? If this sounds like you, we would love to hear from you

An exciting opportunity has arisen within our Customer Services Department as a Customer Service Advisor.

**Your responsibilities will include.**
- Answering calls confidently and professionally, showing empathy and sensitivity towards our customers, consignees, and member depots.
- Assisting with customer queries in a timely manner through various channels of communication.
- Compiling Customer Reports
- You will also assist with other administrative tasks as and when required.
- Working within a small and friendly team

Full training and support will be provided.

Monday to Friday

Hours of work will be 42.5 per week - working an 8.5 hour day

**Salary**: £10.50 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: customer service



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