Operations Coordinator

6 months ago


Newtownabbey, United Kingdom Connected Health Full time

**About the role**

It is the responsibility of the Operations Coordinator to assist and work closely with the designated Area Manager to monitor and build on an area within the company. You will support the Area Manager and Service Manager to achieve the aims and objectives of the Company and maintain the level of quality in the service provided to the Service Users in accordance with the Company’s Quality Assurance Policy.

The role will be based in our **Newtownabbey office**.

To assist the Service Manager and Area Manager in liaising with Care Managers, the Local Authorities, prospective Service Users, NOK, health professionals and other agencies connected with training and development of the service.

**ROLES & RESPONSIBILITIES**:

- Responsible for sourcing and implementing new packages, with a knowledge of all capacity for both clients and staff in the area
- Working closely with all brokerages and Care Managers within the Local Authorities to establish a good working relationship
- Creation and maintenance of accurate staff rotas, ensure continuity of care
- Compiling reports for invoicing, payroll and management
- Set up new clients on IT system, uploading package details before the first call takes place, prepare folders for client homes. All new packages must be on the system by the end of business day
- Maintain all client activity on IT system
- To be conversant with the Care Standards Act 2008 for Domiciliary Care Regulations (National Minimum Standards) and legislation governing the service and other regulations concerning the provision of both domiciliary care and residential care services
- To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users
- To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication
- To ensure that telephones are answered promptly and people are spoken to in a polite and respectful manner
- To maintain confidentiality at all times and carry out the Company’s Confidentiality Policy
- To report to the Coordination Manager any issues regarding the safeguarding of clients
- To ensure the continuous improvement of service delivery
- To participate in companywide projects
- To carry out any other tasks required by the company

**WHAT WE OFFER**:

- A competitive annual salary
- £100 Sign on Bonus
- £200 Refer a Friend scheme (limitless)
- Monthly and annual staff awards and recognition events.
- Training and development opportunities (Level 2 & 3 Health & Social Care)
- Blue Light card
- Exclusive discounts

**ESSENTIAL CRITERIA**:

- Teamwork Skills
- Relationship Management
- Strong telephone skills
- Excellent organisational and planning skills.
- Computer literate. Including MS Office.
- Administrative experience.
- Fast Learner | Self starter | Entrepreneurial spirit
- Must have English and Maths GCSE, Grade C or above

**DESIRIBLE CRITERIA**:

- Previous experience of rostering a team
- Understanding of legislation concerned with care provision.
- Experience working within the Care Industry

**SKILLS & COMPETENCES**:

- Dedication and commitment
- Good communication skills
- Sound understanding of good care principles
- Ability to cope under pressure
- Calm and patient
- Ability to deal with change or emergencies
- Ability to display empathy and understanding
- Flexible and reliable
- Good administrative skills
- Ability to work at a fast pace environment
- Effectively manage an ever changing area of clients

NIOJ



  • Newtownabbey, United Kingdom Reactive Recruitment Full time

    Job Title: Operations Coordinator SpecialistAt Reactive Recruitment, we are seeking an experienced Operations Coordinator to join our team in Mallusk. As an Operations Coordinator, you will be responsible for all aspects of order planning, liaising with company owned and dealer network, and dealing with both suppliers and haulage partners.The ideal candidate...


  • Newtownabbey, United Kingdom Black Fox Solutions Full time

    Financial Operations CoordinatorWe are seeking a highly skilled Financial Operations Coordinator to join our team at Black Fox Solutions. As a key member of our finance department, you will be responsible for overseeing day-to-day financial operations, including invoicing, cash flow, accounts payable & accounts receivable.Key Responsibilities:Manage office...


  • Newtownabbey, United Kingdom Black Fox Solutions Full time

    Job Title: Financial Operations CoordinatorAbout the RoleThe ideal candidate for this role will have 5+ years of experience in a busy finance office, with proficiency in Microsoft Excel. As a Financial Operations Coordinator, you will be responsible for maintaining sales ledger credit control, setting up new credit accounts, and resolving queries.Duties and...


  • Newtownabbey, United Kingdom Black Fox Solutions Full time

    Job DescriptionWe are seeking a highly skilled Finance Operations Coordinator to join our team at Black Fox Solutions. The successful candidate will be responsible for overseeing day-to-day financial operations, including invoicing, cash flow, accounts payable & accounts receivable. This role requires the ability to maintain KPIs in line with business...


  • Newtownabbey, United Kingdom Black Fox Solutions Full time

    We are seeking a highly skilled and organized Financial Operations Coordinator to join our team at Black Fox Solutions. This is an exciting opportunity to work in the pharmacy industry, where you will play a key role in ensuring the smooth operation of our finance functions.About the RoleThis Finance and Administration Assistant position offers a competitive...


  • Newtownabbey, United Kingdom KDM Hire Ltd Full time

    Company Overview: KDM Hire Ltd is a professional and dynamic business that has grown to become one of the UK and Ireland's leading equipment rental companies.Salary: £24,000 - £30,000 per annum (dependent on experience)Job Description: As a Transportation Operations Coordinator, you will play a crucial role in supporting our transport team in planning and...


  • Newtownabbey, United Kingdom Blue Arrow Full time

    Job Title: Financial Operations CoordinatorSalary Range: £27,000 - £28,000 per annum (negotiable)Job Overview:We are seeking a highly skilled Financial Operations Coordinator to join our team. As a key member of the finance department, you will be responsible for managing cash sales, preparing statements, and ensuring timely payments from customers.Key...


  • Newtownabbey, United Kingdom Black Fox Solutions Full time

    About Black Fox SolutionsWe are seeking a highly skilled Fleet Operations Coordinator to join our successful team on a permanent basis. As a key member of our transport operations team, you will be responsible for ensuring the smooth management of our fleet and workshop operations.Key ResponsibilitiesManage contracts and ensure timely invoicingSupport...


  • Newtownabbey, United Kingdom Ashton Recruitment Full time

    We are seeking a Financial Operations Coordinator to join our team in Newtownabbey. The successful candidate will be responsible for providing administrative support to the finance department, ensuring accurate and timely processing of financial transactions.Key Responsibilities:Data entry and document controlInvoicing and account managementLiaising with...


  • Newtownabbey, United Kingdom Randstad UK Full time

    Randstad UK is recruiting for a Facilities Operations Coordinator to work at their Newtownabbey base. This is a great opportunity for an experienced caretaker with a passion for client care to take their skills to the next level.The successful candidate will have experience in caretaking, maintenance, cleaning, and housekeeping duties, as well as effective...


  • Newtownabbey, United Kingdom Black Fox Solutions Full time

    Job Title: Financial Operations CoordinatorAbout the Role:Maintain accurate and up-to-date sales ledgersManage credit control, setting up new credit accounts, and resolving queriesProcess invoices and manage cash salesPrepare statements and lodgementsContribute to month-end closures and management reportingAbout You:5+ years of experience in a busy finance...


  • Newtownabbey, United Kingdom Connected Health Full time

    About the roleIt is the responsibility of the Operations Coordinator to assist and work closely with the designated Area Manager to monitor and build on an area within the company. You will support the Area Manager and Service Manager to achieve the aims and objectives of the Company and maintain the level of quality in the service provided to the Service...


  • Newtownabbey, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Supply Chain Operations Coordinator to join our team in Newtownabbey, United Kingdom. The role involves handling goods, preparing orders, and ensuring that the warehouse runs efficiently.Key Responsibilities:Loading and unloading goods for storage and distribution.Picking, packing, and preparing orders for dispatch.Maintaining inventory...

  • Qshe Coordinator

    6 months ago


    Newtownabbey, United Kingdom Pure Fitout Full time

    **The Role**: We have an exciting opportunity for a QHSE Coordinator or someone with the demonstrable skills to work for a fast growing fitout Business. We are looking to recruit someone who is passionate about quality, health, safety and environment, & has excellent administration skills. This role primarily will ensure the delivery of reporting for the...


  • newtownabbey, United Kingdom Mallusk Enterprise Park Full time

    Looking to make a difference in a dynamic environment? As our Facilities Coordinator, you'll play a key role in ensuring the smooth operation of our rental and meeting spaces at Mallusk Enterprise Park, creating a safe and welcoming experience for tenants and clients.Facilities CoordinatorNewtownabbey, BT36 4GN Full time, Monday – Thursday (8:30am- 5pm)...

  • Office Coordinator

    6 months ago


    Newtownabbey, United Kingdom Qualcom Managed Services Full time

    Office/ServiceDesk Coordinator Qualcom Managed Services is a Privately owned and operated business in Newtownabbey. We are looking for an Office /Servicedesk Coordinator to join our team and help with the day-to-day operations of our office. The Office/ServiceDesk Coordinator will **manage the activities of the field service team** in their day-to-day...


  • Newtownabbey, United Kingdom Mallusk Enterprise Park Full time

    Looking to make a difference in a dynamic environment? As our Facilities Coordinator , you'll play a key role in ensuring the smooth operation of our rental and meeting spaces at Mallusk Enterprise Park, creating a safe and welcoming experience for tenants and clients. Facilities CoordinatorNewtownabbey, BT36 4GN Full time, Monday – Thursday (8:30am-...


  • Newtownabbey, United Kingdom Mallusk Enterprise Park Full time

    Looking to make a difference in a dynamic environment? As our Facilities Coordinator, you'll play a key role in ensuring the smooth operation of our rental and meeting spaces at Mallusk Enterprise Park, creating a safe and welcoming experience for tenants and clients.Facilities CoordinatorNewtownabbey, BT36 4GN Full time, Monday – Thursday (8:30am- 5pm)...


  • Newtownabbey, United Kingdom U Trust Recruitment Full time

    Purchasing Coordinator RoleJoin U Trust Recruitment as a Purchasing Coordinator in Newtownabbey, Northern Ireland. You will work closely with the Purchasing Manager to manage data, operate computer systems, and coordinate with stakeholders. This permanent position comes with a salary between £26,000-£28,000 based on experience.Job Description:Manage data...


  • Newtownabbey, United Kingdom Mallusk Enterprise Park Full time

    Job Summary: We are seeking an experienced Facilities Coordinator to join our team at Mallusk Enterprise Park.About the Role: As our Facilities Coordinator, you will play a key role in ensuring the smooth operation of our rental and meeting spaces.Key Responsibilities:Manage the day-to-day operations of our facilities to ensure a safe and welcoming...