Administration Assistant
5 months ago
For over two decades, Guest Services Worldwide and its affiliates have been the cornerstone of premium publication and print material provision. We are currently seeking a dedicated individual to bolster our Production Team, facilitating seamless communication between our esteemed clients and our in-house design experts.
Position Title**:Administrative Assistant**
Reporting to**:Production Manager**
**Overview**:
In this role, you will be instrumental in nurturing our client relationships and coordinating project requirements to ensure timely completion and delivery of high-quality printed projects.
**Key Responsibilities**:
- Exhibit excellent communication skills, with prior experience in client service, to collaborate effectively with key clients and the design team.
- Coordinate design tasks with the design team, articulating client account requirements clearly.
- Oversee project management, ensuring adherence to timelines.
- Scrutinize design and print elements to align with client specifications, ensuring timely project sign-off and delivery.
- Utilize our in-house CRM system to generate comprehensive project reports (training provided).
- Assist in data management and maintain updated reports for managerial review.
**Required Skills**:
- Proficient in English Language (minimum pass rate).
- Expertise in Microsoft Office Suite.
- Polished telephone etiquette.
- Strong time management and attention to detail.
- Prior experience in customer service preferred.
**Work Schedule**:
Monday to Friday 37.5 hours per week, flexible working hours is also a pre-requisite due to global time zones but working presently to no later than 8pm on a rota system.
Two positions available - One Full-Time Permanent and one maternity cover with a view to permanent.
**Salary**: £20,500.00-£23,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Reference ID: PA03
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