Administration Assistant

5 months ago


Blackpool, United Kingdom Guest Services Worldwide Ltd. Full time

For over two decades, Guest Services Worldwide and its affiliates have been the cornerstone of premium publication and print material provision. We are currently seeking a dedicated individual to bolster our Production Team, facilitating seamless communication between our esteemed clients and our in-house design experts.

Position Title**:Administrative Assistant**

Reporting to**:Production Manager**

**Overview**:
In this role, you will be instrumental in nurturing our client relationships and coordinating project requirements to ensure timely completion and delivery of high-quality printed projects.

**Key Responsibilities**:

- Exhibit excellent communication skills, with prior experience in client service, to collaborate effectively with key clients and the design team.
- Coordinate design tasks with the design team, articulating client account requirements clearly.
- Oversee project management, ensuring adherence to timelines.
- Scrutinize design and print elements to align with client specifications, ensuring timely project sign-off and delivery.
- Utilize our in-house CRM system to generate comprehensive project reports (training provided).
- Assist in data management and maintain updated reports for managerial review.

**Required Skills**:

- Proficient in English Language (minimum pass rate).
- Expertise in Microsoft Office Suite.
- Polished telephone etiquette.
- Strong time management and attention to detail.
- Prior experience in customer service preferred.

**Work Schedule**:
Monday to Friday 37.5 hours per week, flexible working hours is also a pre-requisite due to global time zones but working presently to no later than 8pm on a rota system.

Two positions available - One Full-Time Permanent and one maternity cover with a view to permanent.

**Salary**: £20,500.00-£23,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Reference ID: PA03



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