Support Secretary

5 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 3

**Main area**
- ENT

**Grade**
- Band 3

**Contract**
- Fixed term: 12 months

**Hours**
- Full time - 37.5 hours per week (Monday to Friday)

**Job ref**
- 164-5416704-A

**Site**
- Queens Campus

**Town**
- Nottingham

**Salary**
- £22,816 - £24,336 per annum

**Salary period**
- Yearly

**Closing**
- Today at 23:59

Job overview

An exciting opportunity has arisen for a Support Secretary/Typist to join the ENT Admin & Clerical Team.

You will be working with a large friendly team of typists and secretaries supporting the ENT consultants. You will be based at Queens Medical Centre Campus, which has excellent bus and tram links.

Main duties of the job

You will be an enthusiastic, conscientious team player with excellent typing skills. You will work well in a team, but also show initiative, self motivated and reliable. You will need to demonstrate a clear understanding of patient confidentiality.

You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential.

Working for our organisation

Nottingham University Hospitals (NUH) is one of the biggest and busiest Trusts in the Country and we provide services to over 2.5 million residents of Nottingham. NUH has an excellent national and international reputation for the quality of our patient care.

NUH values its staff and actively supports training opportunities to encourage staff to reach their maximum potential.

Detailed job description and main responsibilities

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

Audio typing of clinical correspondence, ensuring details are passed to relevant team members for actioning.

Answering the telephone and resolving requests from patients and staff.

Covering for Specialty PA during annual leave or sickness if required.

Person specification

Training and Qualifications

Essential criteria
- Educated to GCSE standard with passes at grade C or above for English and Maths or similar through vocational training
- Good command of the English language - both written and spoken.

Desirable criteria
- RSA III or evidence of typing experience

Communication and relationship skills

Essential criteria
- Excellent telephone manner when speaking with colleagues, professionals and patients.
- Must be able to clearly and accurately record information
- Demonstrates enthusiasm and a conscientious approach to work.

Desirable criteria
- Experience of working in a health care environment would be desirable, but not essential.

Experience

Essential criteria
- Proven typing experience
- Experience of Microsoft Outlook, Word and Excel
- Must have an understanding of the Data Protection Act 1998 and be fully conversant with patient confidentiality

Desirable criteria
- Audio typing. Knowledge of medical terminology is an advantage, but not essential as support and training will be given.

Planning and organisation skills

Essential criteria
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
- Ability to multi-task
- Consistently works to a high standard and deadlines
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous employer in order to c

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