Graduate Data Analyst
1 month ago
This is a very varied role which will involve providing analytical support to the data system regarding system information and reports from customers. Full training will be provided in this role as they will develop individuals to achieve their career aspirations.
**Client Details**
My client are a fasting growing business who have recently merged with another business so its a very exciting time to join the organisation. They have a hugely supportive working environment with full training provided and they offer flexible working with3 days from home and 2 day in office.
**Description**
The main duties of the role will include:
- Enabling access to the Platform and encouraging engagement to enrich the customer's experience
- Manage user's on boarding experience, checking data and issuing log ins to the platform to enable registration. Regularly reviewing this process to identify opportunities for improvement
- Provide ongoing support to all platform users and manage any resulting queries including escalating and liaising with other teams where required
- Ensure assistance and training is provided: enabling users to identify reports, set parameters and schedules
- Identify improvements in service through building and understanding customer requirements, problem solving, sharing knowledge, and suggesting continual improvements within the team
**Profile**
Strong interest in data
Attention to detail
Organised
Willingness to learn
Systems focused
**Job Offer**
Full training provided
Career progression
Flexible working with 3 days from home
Supportive working culture
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