Hotel Senior Receptionist

4 months ago


Salford, United Kingdom CitySuites Full time

**CitySuites,** **a market leading accommodation for the business traveller, is seeking an experienced, service driven and highly vigilant Receptionist to work within our premium residential residence in Manchester city centre.**

As a receptionist you will work in shifts as part of a team. The reception team will work individually and will provide a 24/7 reception presence. CitySuites is a 7 days a week operating residence and the reception team will be required to work weekends as well as occasional night shifts.

**Key Role Responsibilities**:

- To be the point of contact based at the reception desk, for all residents and visitors
- Checking in/out process of guests
- Assist the guests where ever possible to ensure they have the best possible stay.
- To quickly get to know each resident and ensure that they are always acknowledged and greeted whenever they are met
- To attend to any query or incident within the residence, and resolve the query promptly
- To complete all allocated tasks as laid out during the shift independently
- To be extremely organised & efficient to ensure all tasks are completed to the highest standard and any guest requests followed up & completed
- To be able to communicate & provide thorough, detailed handovers to co-workers
- As part of the reception team, provide the administration for the residence
- To be able to process payments and invoices accurately and complete end of day banking reconciliation at the end of each shift/end of day
- Be responsible whilst on shift for operating the pc-based Property Management System for all customer enquiries, bookings, payments, issuing invoices and chasing up overdue payments.
- To take the lead in the event of an emergency, following procedures and contacting the relevant emergency services and escalating the issue to the General Manager
- To take and maintain clear and detailed records of any incidents which may occur during the shift and where required, prepare and submit written reports to the General Manager.

**Job Types**: Part-time, Full-time
Part-time hours: 30-40 per week

**Salary**: £12.20 per hour

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person


  • Hotel Receptionist

    3 months ago


    Salford, United Kingdom The Ainscow Hotel Full time

    Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our...

  • Hotel Receptionist

    3 months ago


    Salford, United Kingdom The Lowry Hotel Full time

    The exciting role has arisen for a Hotel Receptionist where you will be a Lobby Ambassador within the Front of House team at the five-star Lowry Hotel - Manchester’s Iconic five-star hotel Working in the Lobby and Reception, this guest-facing role involves working as part of the Front of House team, ensuring all guests of the hotel receive professional...

  • Hotel Receptionist

    3 months ago


    Salford, United Kingdom Holiday Inn Manchester Media City Full time

    Hotel Receptionist **Duties**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently, ensuring accuracy of information - Answer phone calls and respond to guest inquiries or requests - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or issues with...

  • Hotel Receptionist

    4 months ago


    Salford, United Kingdom Holiday Inn Manchester Media City Full time

    Hotel Receptionist **Duties**: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently, ensuring accuracy of information - Answer phone calls and respond to guest inquiries or requests - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or issues with...

  • Receptionist

    3 months ago


    Salford, United Kingdom Milton Manchester Hotel Full time

    Hotel receptionist We are looking for an enthusiastic & friendly person to deliver quality customer experience as a part of our Front Office Team. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: - Positive attitude - Good communication skills - Committed to delivering high levels of customer...

  • Spa Receptionist

    4 months ago


    Salford, United Kingdom The Lowry Hotel Full time

    An exciting role of Spa Receptionist has arisen at The Lowry Hotel - Manchester’s Iconic five-star hotel. Working as part of a team and reporting to the Health, Beauty and Fitness Manager, your responsibilities will include undertaking a range of administrative tasks as well as taking bookings for treatments. In addition the role involves cashiering,...

  • Hotel Receptionist

    4 months ago


    Salford, United Kingdom CitySuites Full time

    **CitySuites,** **a market leading accommodation for the business traveller, is seeking an experienced, service driven and highly vigilant Receptionist to work within our premium residential residence in Manchester city centre.** As a receptionist you will work in shifts as part of a team. The reception team will work individually and will provide a 24/7...

  • Hotel Receptionist

    1 month ago


    Salford, United Kingdom Stock Exchange Full time

    Hotel Receptionist - Manchester, Greater Manchester Location Description Stock Exchange Hotel is located within the heart of central Manchester. Positioned on Norfolk Street in between Market Street and King Street Set within the former home of the Manchester Stock Exchange; every detail has been meticulously considered to create our luxury,...

  • Hotel Receptionist

    4 weeks ago


    Salford, United Kingdom Stock Exchange Full time

    Hotel Receptionist - Manchester, Greater Manchester Salary: £11.44 per hour Location Description Stock Exchange Hotel is located within the heart of central Manchester. Positioned on Norfolk Street in between Market Street and King Street Set within the former home of the Manchester Stock Exchange; every detail has been meticulously considered...

  • Hotel Receptionist

    4 months ago


    Salford, United Kingdom Holiday Inn Manchester Media City Full time

    **Full Job Description** Whilst previous experience of working in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic, and guest focused team we can teach you all you need to know! **What we offer you!** - 31 Days holiday annually - Access to IHG’s worldwide Employee Rate and Friends & Family discount schemes worldwide -...


  • Salford, United Kingdom CitySuites Full time

    **CitySuites,** **a market leading accommodation for the business traveller, is seeking an experienced, service driven and highly vigilant Receptionist to work within our premium residential residence in Manchester city centre.** As a receptionist you will work in shifts as part of a team. The reception team will work individually and will provide a 24/7...

  • Night Receptionist

    3 months ago


    Salford, United Kingdom Holiday Inn Manchester Media City Full time

    We are looking for an enthusiastic and personable Night Porter to join our team at Holiday Inn Manchester MediaCityUK on a full-time basis. **Key information for the Night Porter role**: **Hours**: Full time - 40 hours per week, working Monday - Sunday. **Salary**: £11.30 per hour **A typical week!** Night Porter shifts start at 10:45pm, and finish at...


  • Salford, United Kingdom The Ainscow Hotel Full time

    At The Ainscow Hotel, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Night Reception Team member you will be more than just the friendly face of The Ainscow Hotel. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. Hours 7:00pm -07:00 am...

  • Medical Receptionist

    3 months ago


    Salford, United Kingdom Ordsall Health Surgery Full time

    **About us** Ordsall Health Surgery is a busy medium to large sized medical practice close to the developing area of Salford Quays. The practice prides itself as being committed to the development of all its employees and is a registered training practice for new GP's, an essential part of improving the medical health and care of the Salford...

  • Medical Receptionist

    4 months ago


    Salford, United Kingdom Ordsall Health Surgery Full time

    **About us** Ordsall Health Surgery is a busy medium to large sized medical practice close to the developing area of Salford Quays. The practice prides itself as being committed to the development of all its employees and is a registered training practice for new GP's, an essential part of improving the medical health and care of the Salford...

  • Casual Kitchen Porter

    3 months ago


    Salford, United Kingdom The Lowry Hotel Full time

    The exciting position of Casual Kitchen Porter has arisen at the 5* Lowry Hotel, Manchester. You will report directly to the Chief Steward and will be supervised by the Senior Stewards throughout your shift. The role involves carrying out back of house cleaning duties as highlighted in the cleaning schedules, whilst ensuring the highest level of hygiene and...

  • Night Kitchen Porter

    3 months ago


    Salford, United Kingdom The Lowry Hotel Full time

    The exciting position of Night Kitchen Porter has arisen at the 5* Lowry Hotel, Manchester. You will report directly to the Chief Steward and will be supervised by the Senior Stewards throughout your shift. The role involves carrying out back of house cleaning duties as highlighted in the cleaning schedules, whilst ensuring the highest level of hygiene and...

  • Bar Supervisor

    3 months ago


    Salford, United Kingdom The Black Lion Hotel Full time

    The Black Lion is currently on the search for a new Supervisor to join our team, assisting in the management of the Black Lion Hotel and Bar Key responsibilities for the role include: - Helping to oversee the day to day management of the business and reporting to Senior Management - Detailed and efficient handovers - Complaint handling - Cashing up and...

  • Bar Supervisor

    4 months ago


    Salford, United Kingdom The Black Lion Hotel Full time

    The Black Lion is currently on the search for a new Supervisor to join our team, assisting in the management of the Black Lion Hotel and Bar Key responsibilities for the role include: - Helping to oversee the day to day management of the business and reporting to Senior Management - Detailed and efficient handovers - Complaint handling - Cashing up and...


  • Salford, United Kingdom The Lowry Hotel Full time

    The exciting position of Casual Night Kitchen Porter has arisen at the 5* Lowry Hotel, Manchester. You will report directly to the Chief Steward and will be supervised by the Senior Stewards throughout your shift. The role involves carrying out back of house cleaning duties as highlighted in the cleaning schedules, whilst ensuring the highest level of...