Hotel Receptionist

5 months ago


Salford, United Kingdom Holiday Inn Manchester Media City Full time

Hotel Receptionist

**Duties**:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries or requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or issues with patience and professionalism
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area

Qualifications:

- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Previous experience in a similar role is preferred but not required

We offer competitive pay, flexible scheduling, and opportunities for career growth within our hotel. If you are a friendly and organized individual with a passion for providing exceptional guest service, we would love to hear from you.

24 hour Contract

**Job Types**: Part-time, Permanent

Pay: £11.75 per hour

**Benefits**:

- Employee discount

Schedule:

- Weekend availability

Work Location: In person



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