Install Co-ordinator
6 months ago
**Duties and responsibilities**
- Updating the CRM with confirmed appointment times and noting the accounts.
- Sending updated access details to the operatives on the field.
- Creation of calls for each contract when they come through.
- Relating with housing manager on common area actions and updating the site details of common area access.
- Planning & scheduling efficient routes for the engineers from confirmed appointments.
- Ensuring the engineers have enough planned work for each day
- Calling, texting and lettering tenants to book appointments for operatives to attend.
**Skills and Personal Attributes**
- Excellent organisational and administration skills
- Knowledge of CRMS
- Inbound and outbound call handling
- Ability to work on own initiative and as part of a team
- Problem solving skills
**Benefits**
- 23 days’ holiday (with the ability to increase to 25)
- 8 Statutory Bank Holidays
- Employee assistance programme/confidential support
- Mindfulness and/or meditation apps
- Employee discounts (supermarkets, eating out, clothes, gyms etc.)
- Doctor Care Anywhere (24/7 access to an online GP and prescription service)
- Free eye test with Specsavers and discounts on prescription glasses
**Other info**
This is a permanent role based in the Newcastle Office
The hourly rate is up to £12 per hour depending upon skills and experience, Monday to Friday 8.30am until 5pm.
**Job Types**: Permanent, Full-time
**Salary**: £10.42-£12.00 per hour
**Benefits**:
- Employee discount
- Health & wellbeing programme
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
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