Back Office Manager

2 weeks ago


Newcastle upon Tyne, United Kingdom Verisure Full time

Alliances Front Office Coordinator Newcastle, NE12 8BU
Shift Patterns : 7.5 hr shifts between 9am to 5:30pm, Monday Friday
Holidays: 29 days holidays (increases to 31 days after 12 months service) including bank holidays.

Verisure Services are looking for Alliances Front Office Coordinator to join our Newcastle team in Quorum Business Park.

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. 1 million families and small businesses across 17 countries in Europe and Latin America. Speaking to customers over the phone

~ Dialling customers to arrange their installation appointment over the phone (outbound campaign)

~ Co-ordinating with other Verisure departments regarding Alliance customers (for example the Backoffice team or Customer Services team)

You have previous call centre, customer service or sales experience in a B2C environment

~ Strong computer and MS office skills


Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:
~ Enjoy your birthday off as a special treat.

~ Satisfy your cravings at our onsite coffee shop and our canteen.

~ Stay active with discounted gym and health club memberships.

~ Access private healthcare and MediCash cash plan.

~ Unlock a world of freebies and discounts with PerkBox.

~ Earn rewards through our employee referral program.

~ Enjoy discounts on our alarm systems.

~ Contribute to a greener lifestyle with the Cycle to Work Scheme.


Verisure Career Opportunities
We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.

Diversity & Inclusion
We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. All employees must complete a DBS check, provided by Verisure to all successful candidates.


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