Office Support

7 months ago


Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

**In this role you are accountable for**: 1. Managing own workload and operating in line with Service Level Agreements, internal agreements / policies and technical instructions / procedures within agreed timescales. 2. Opening, examining and sorting of incoming paperwork to ensure it is distributed appropriately.

3. The preparation of post to be scanned and transferred to the scanning facility according to agreed procedures. This includes the loading, labelling and logging of crates. 4.

Ensuring work is stored safely in accordance with GDPR Policy. 5. Logging and maintaining accurate data in terms of work handled. 6.

Preparing outgoing post for collection according to agreed procedures and using the relevant computer systems. 9. When required, preparing historical work for scanning, arranging transfer to scanning facility and warehouse. This includes clear labelling of the crates and maintenance of the log following agreed procedures.

10. Liaising with colleagues in scanning services and the post room 11. Recalling requested batches of work from the warehouse, locating the relevant documents and passing back to the requester for further action. 12.

Working to agreed performance and accuracy targets. 16. Assisting with the induction and mentoring new staff or colleagues. 17.

Liaising with the Office Coordinator 18. The stock taking of office supplies. 19. Receiving stock, logging it, and putting it away 20.

Maintaining a clean and organised workspace 21. Continuously identifying areas of improvement and feeding these back to the team manager 22. Performing other duties commensurate with pay band and experience.



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