Receptionist/front of House

4 days ago


Inverurie, United Kingdom Clinetix Grampian Ltd Full time

_**Please note: Only CV's with cover letters will be considered for this post. Applications without a cover letter will be automatically excluded from the recruitment process.**_

We are looking to welcome a front of house receptionist to join the Clinetix Grampian team. We are seeking an individual who demonstrates five-star customer service and outstanding dedication to patient care.

In return you will be a key member of a successful and established clinic. A clinic where every member of the team is valued as an individual, and encouraged to learn, grow and develop.

We pride ourselves on our standard of care and our patient journey. We provide world class treatments and advanced techniques in anti-ageing, skincare, and laser.

**Part Time Hours - including**:
Alternate Wednesdays 9.30am - 4pm

Thursday 9.30am - 8pm

Friday 9.30am - 4pm

Alternate Saturdays 9.30am - 4pm

(one week will include Wed/Thu/Fri, and the following week Thu/Fri/Sat)

Call handling - minimum 1 year

Computer based diary / booking system - minimum 1 year

Customer service experience - minimum 2 years
- Responsibilities include_:

- Clinical call handling
- Booking, rescheduling and cancelling client appointments
- Liaising with the clinical team
- Welcoming clients to Clinetix
- Cash handling
- General reception administration
- Being a key holder and opening/locking the premises
- Actively contributing to cleanliness & hygiene of clinic
- is an effective communicator
- can demonstrate superior customer service skills
- is professional at all times
- displays high standards of self presentation
- is a dedicated team player

**Job Type**: Part-time

**Salary**: From £10.00 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

COVID-19 considerations:
Being an independent clinic, governed by Health Improvement Scotland, Clinetix Grampian may have specific infection control policies, risk assessments, and health-related procedures in place, for the safety of employees and visitors.


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