Call Centre Customer Service Representative
2 weeks ago
**Call Centre Customer Service Representative**
**Location**: Newcastle upon Tyne
**Salary**:£19,094 to £19,760
**Shifts**: Rotational shift pattern between 8 am - 6.30 pm Monday - Friday
**Contract**:Permanent, Full-Time Position
**The start date for this role is the 18**th** of August. We are holding interviews for this role NOW**
**This is an on-site role.**
This role is to work on behalf of a leading energy company. Our client is there for our customers wherever and whenever they need them, and they’re always ready for anything.
**This is the job**
This role will involve handling a high volume of inbound calls from new and existing members and answering general questions and queries.
**What will I be doing?**
Do you strive to learn new skills? Are you looking for an exciting new opportunity? As a Customer Advisor, you will be at the front line of our business speaking with new and existing customers. You will ensure every customer is provided with the right level of information about new products and services available, allowing informed consumer decisions to be made. By having quality conversations, you will be able to demonstrate great customer service and a passion for treating all customers fairly
You’ll soon become an expert
You will be given excellent front-line training right from the word go from experienced members of the team.
As a Customer Advisor, you will be required to work rotational shift patterns between 08:00 and 18:30 Monday - Friday and (NO WEEKENDS)
**What do I need?**
- Excellent communication skills
- Previous contact centre experience is desirable but not essential
- Previous Computer experience desirable
- Organisation and planning
- Ability to work as part of a team
- Persuasion and negotiating skills
-
Head of Customer Information
2 weeks ago
Monument Station, United Kingdom Govia Thameslink Railway Full timeExciting opportunity to recruit a Head of Customer Information Do you thrive in a dynamic and ever evolving environment? Are you a strong leader with a track record of motivating and engaging large teams through periods of change? In the role, you'll provide accurate and timely information to assist with travel plans. You will lead and develop a team of...
-
Customer Service Advisor
2 weeks ago
Archway Station, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at Archway Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...
-
Customer Service Advisor
2 weeks ago
Archway Station, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at Archway Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...
-
Brand Representative and Customer Service
7 months ago
London Bridge Station, United Kingdom Ballers Direct Marketing Ltd Full time**Brand Representative and Customer Service Opportunity - Join the Ballers Direct Marketing Team!** Are you ready to kick start an exciting career as a Brand Ambassador? No experience needed - just a passion for success! - **Who We Are**:_ Ballers Direct Marketing is a dynamic, high-energy marketing team on the rise! We're on a mission to redefine direct...
-
Information Lead
3 weeks ago
Monument Station, United Kingdom Govia Thameslink Railway Full timeDo you enjoy communicating with customers? Here at GTR we are looking for an **Information Lead** specialising in the **East Coast Digital Upgrade Programme** over a period of 18 months. We are looking for someone who can bring the following to the Customer Information team: - A hands-on approach with an energetic attitude - A strong communicator with an...
-
Customer Services Officer
7 months ago
Borough Station, United Kingdom Veesupportservices Ltd Full timeTo contribute to the provision of effective services across a range of access channels within the Contact Centre. Helping to deliver the commitment to “ put the customer at the heart of what we do” by providing quality services at the first point of contact. To take ownership of and resolve customer enquiries and communications in a busy contact...
-
Customer Support Representative
7 months ago
Borough Station, United Kingdom Architectural Decorators Ltd Full time**Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...
-
Customer Service Representative
3 weeks ago
High Street Kensington Station, United Kingdom Metro Bank PLC Full timeAre you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering...
-
Customer Service Representative
3 weeks ago
High Street Kensington Station, United Kingdom Metro Bank PLC Full timeAre you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering...
-
Customer Support Representative
2 weeks ago
London Bridge Station, United Kingdom Architectural Decorators Ltd Full time**Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...
-
Customer Support Representative
7 months ago
London Bridge Station, United Kingdom Architectural Decorators Ltd Full time**Are you a great communicator? Can you provide excellent customer service? Are you looking for a good home/work life balance? Are you someone looking for an exciting new career?** **If so, this could be the role for you!** Since 1944 AD Construction Group has established itself as a well-regarded refurbishment contractor providing building maintenance...
-
Customer Service Executive
7 months ago
Queensway Station, United Kingdom Plan.com Full time**About the role** Working hours are 10am to 6pm Monday to Friday. **Responsibilities include, but are not limited to;** - Developing and using their customer services expertise to identify and resolve customer queries in a timely manner - Handling inbound and outbound calls to our customers, responding to a diverse range of problems and requests -...
-
Customer Service
7 months ago
Ealing Broadway Station, United Kingdom GDS Marketing Full timeResponsibilities: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Analyze customer needs and provide appropriate solutions or recommendations - Upsell products or services to maximize sales opportunities - Enter customer information and interactions accurately into the database - Maintain a high level of...
-
Customer Services Executive
2 weeks ago
High Street Kensington Station, United Kingdom Regus Full time**Customer Services Executive** **Location: LONDON, High Street Kensington** **Who are We ?** In a world where businesses are quickly shifting to hybrid work, IWG are pioneering the workspaces of tomorrow. We operate in 120 countries, providing workspace solutions to meet any requirement. Innovation, drive and passion mean we’re a company that is...
-
Sales Assistant
7 months ago
Monument Station, United Kingdom Snow & Rock Full timeSearching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Retail Product Expert. As part of the Outdoor and Cycle Concepts group, **_Cotswold Outdoor_**_ _**is joined by **_Snow + Rock_**_ _**and **_Runners Need_**_ _**to support outdoor enthusiasts by...
-
Barista
7 months ago
Monument Station, United Kingdom Hospitality Pro Full timeWe are looking for an experienced and professional **Barista** to lead our broker's coffee lounge for an insurance company in the City of London. As a **Barista** you will need to have complete mastery of coffee as well as being a hospitality professional with 5-star service for our Brokers. You will need to be able to build rapport and serve coffee with a...
-
Floortender, Waiting Staff
7 months ago
Monument Station, United Kingdom Nightcap Full time**Floortender - Dirty Martini **About us**: Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is...
-
Floortender - Dirty Martini
7 months ago
Monument Station, United Kingdom Nightcap Full time**Floortender - Dirty Martini **About us**: Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is...
-
Customer Service Executive
2 weeks ago
Canning Town Station, United Kingdom Speedy Hire PLC Full timeJob Introduction Customer Service Executive - Canning Town Monday to Friday - 45 hours per week - 7.30am - 5pm Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job! As a Customer Service Executive, you will be at the front line of customer interaction,...
-
Customer Service Agent
2 weeks ago
Brent Cross Station, United Kingdom Northgate Vehicle Hire Full time**Salary**: £27,103 pa + bonus up to £2,030 pa OTE **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and...