Customer Support

3 months ago


Canterbury, United Kingdom X:drive Computing Limited Full time

To provide top-notch customer service and support on our world-wide software platforms via a number of different mediums including:

- Telephone
- In-house ticketing system
- Online demonstrations

You will work to help customers at each and every step of the way from their first enquiry to completing a sign up and retaining as a paying customer and beyond, providing the highest levels of support and service to clients at all times.

You will support the work of our sales team helping them with engaging with new customers, customer surveys and general customer engagement, and ultimately presenting online demonstrations (via Zoom) to potential customers.

We're looking for a friendly, outgoing personality to join our small team, someone confident using the telephone and general computer skills (Word, Outlook, Excel). No previous experience necessary.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£22,000.00 per year

**Benefits**:

- Company events
- Wellness programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Canterbury, CT1 2NY: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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