Team Administrator
7 months ago
It’s an exciting time to join our Community Therapy Teams. If you’re an ambitious and proactive individual looking to be part of a supportive team and use your expert skills to provide excellent community care, we’d love to hear from you. Our aim is to maximise opportunities for the people living in our communities to be as independent as possible in what matters to them, living full and active lives within their family circles, social networks, and the workplace.
We are looking for an Administrator to join us, so if you’re an enthusiastic and motivated individual looking be part of a team providing excellent community care, we’d love to hear from you.
The team works closely with other services within Sussex Community NHS Foundation Trust, as well as our acute and community partners, GPs, South East Coast Ambulance Service (SECAmb), adult social care and voluntary and third sector organisations.
In this role, you will be liaising with patients and their families, staff and other departments or agencies by telephone, taking messages, answering routine enquiries, and escalating queries as appropriate. You will be involved in clinical MDT meetings, ensuring patient records are appropriately updated and discharge letters completed.
A key part of the role is leading on the co-ordination of patient experience outcome measures for the service and providing daily reports on staffing data for the leadership team. Other duties you will undertake include managing medical devices used by the team and supporting them with any system issues such as reporting and dealing with IT problems. You will also have the opportunity to contribute to service planning and development in relation to administration systems and procedures.
Why work for us?
- Positive 2021 NHS Staff Survey results with compassionate culture and leadership, and support for staff wellbeing, scoring highly
- Rated ‘Good’ with 'Outstanding’ features by the Care Quality Commission (CQC)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- A great variety of working environments, in the community, in patients’ homes and in our community hospitals
- Excellent training and development opportunities
- Real Living Wage Employer, with great rates of pay
- Supportive flexible working patterns such as part time, flexi time, annualised hours etc.
- Supportive team environments
- Cost-effective and convenient workplace nurseries in Crawley, Hove, and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader, committed to creating inclusive workplaces
- Access to a wide range of benefits and discounts for NHS staff
Further information is available in the attached job description and person specification.
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