Customer Service Assistant
3 weeks ago
My client is looking for a Sales Administrator/Customer Services person to join their growing team based in a great part of Manchester City Centre. The role will involve the following duties;
**Customer Support**
- Providing excellent customer service over the telephone
- Dealing with queries and complaints
- Making outbound calls following up on enquiries about availability
- Working to team and individual targets
- Logging all information accurately on the in-house system
- Resolving queries in line with agreed KPIs, ensuring escalations are raised promptly
**Sales Administration**
- Accurately process sales orders and pro forma invoices,
- taking responsibility for the end to end process,
- communicating progress to the customer appropriately and in a timely manner
- Communicate and liaise effectively with relevant colleagues and customers including the National Account Manager, Field Sales Team & Sales Admin Manager
- Build effective and long-term relationships with Customers, taking a lead role in the resolution of any customer queries, requests or issues that may arise
- Extensive involvement in stock control ensuring stock is available by liaising with purchasing/buying teams
- To complete New Line Forms
- Claims investigation and credit / returns administration in line with Company Policies
- Provide support to other team members as and when required
- Provide support and absence cover for other team members
**Essential Skills Required**
- Previous experience of delivering exceptional customer service
- Ability to sympathise with the customer
- Working in a fast paced environment
- Ideally phone based customer service experience
- Ability to problem solve and take ownership of each customer query
- Experience of processing order received from major multiples an advantage
- Excellent communication skills at all levels
- Attention to detail
- Team player
-
Customer Service Assistant
1 month ago
Manchester, United Kingdom Fusion Smiths Full time**Customer Service Assistant** **Location: Manchester, UK** Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our client’s team as a Customer Service Assistant at their Manchester location! **Role...
-
Customer Service Assistant
4 weeks ago
Manchester, United Kingdom CSP GROUP LTD Full timeWe are seeking a Customer Service Assistant to join our team. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries in a professional manner. **Duties**: - Respond to customer inquiries via various face to face channels - Provide information about products and...
-
Customer Service Assistant
4 weeks ago
Manchester, United Kingdom Grid Manchester Full timeCustomer Service Assistant at GR!D Manchester! **Looking for a new career for 2023?** Are you looking for a role that allows you to put your great people skills to use? Do you feel you would thrive within a supportive team in the workplace? We are looking for a person who is prepared to handle front of house customer care on site at our client events...
-
Customer Service Assistant
1 month ago
Manchester, United Kingdom Grid Manchester Full timeCustomer Service Assistant at GR!D Manchester! Are you looking for a new role in which to put your people skills to great use? Do you feel you would thrive within a supportive team in the workplace? We are looking for a person who is prepared to handle front of house customer care on site at our client events with a vibrant and personable...
-
Customer Service Assistant
3 weeks ago
Manchester, United Kingdom Brook Street UK Full timeBrook Street are looking for enthusiastic individuals who are looking to try something new and seek a new challenge in the customer service sector. We have numerous customer focused roles for a Public Sector client based in Manchester, UK, we currently have part time roles available and may have some FT in the future. Role: Customer service assistant ...
-
Customer Service Assistant
1 month ago
Manchester, United Kingdom Grid Manchester Full timeCustomer Service Assistant at GR!D Manchester! Are you looking for a new role in which to put your people skills to great use? Do you feel you would thrive within a supportive team in the workplace? We are looking for a person who is prepared to handle front of house customer care on site at our client events with a vibrant and personable...
-
Customer Service Assistant
4 weeks ago
Manchester, United Kingdom Grid Manchester Full timeCustomer Service Assistant at GR!D Manchester! Are you looking for a new role in which to put your people skills to great use? Do you feel you would thrive within a supportive team in the workplace? We are looking for a person who is prepared to handle front of house customer care on site at our client events with a vibrant and personable...
-
Customer Service Assistant
4 weeks ago
Manchester, United Kingdom Grid Manchester Full timeCustomer Service Assistant at GR!D Manchester! Are you looking for a new role in which to put your people skills to great use? Do you feel you would thrive within a supportive team in the workplace? We are looking for a person who is prepared to handle front of house customer care on site at our client events with a vibrant and personable...
-
Customer Service Assistant
4 weeks ago
Manchester, United Kingdom Bold Talent Agency Full time**Customer Service Assistant - Manchester City Centre - Full Time** - Are you bored of working from home? Do you prefer working in an office environment?_ - Are you looking for an immediate start opening?_ - Do you want to work in a fun, diverse team where team nights are a regular thing?_ **Customer Service Assistant - We require people who**: - Enjoy...
-
Customer Service Assistant
1 month ago
Manchester, United Kingdom Bold Talent Agency Full time**Customer Service Assistant - Manchester City Centre** **Full Time** **Weekly Pay £300 - £400** - Are you bored of working from home? Do you prefer working in an office environment?_ - Are you looking for an immediate start opening?_ - Do you want to work in a fun, diverse team where team nights are a regular thing?_ **Customer Service Assistant - We...
-
Customer Service Assistant
1 month ago
Manchester, United Kingdom Bold Talent Agency Full time**Customer Service Assistant - Manchester City Centre** **Weekly Pay £300 - £400** - Are you bored of working from home? Do you prefer working in an office environment?_ - Are you looking for an immediate start opening?_ - Do you want to work in a fun, diverse team where team nights are a regular thing?_ **Customer Service Assistant - We require people...
-
Customer Service Assistant
1 month ago
Manchester, United Kingdom Bold Talent Agency Full time**Customer Service Assistant - Manchester City Centre** **Full Time** **Weekly Pay £300 - £400** - Are you bored of working from home? Do you prefer working in an office environment?_ - Are you looking for an immediate start opening?_ - Do you want to work in a fun, diverse team where team nights are a regular thing?_ We are seeking a highly motivated...
-
Customer Service Assistant
1 month ago
Manchester, United Kingdom BCA Full time**We are looking for reliable, passionate, and professional individuals who want to join the BCA family!** **Job Title: Customer Service Assistant** **Location: BCA Manchester** **Salary: £23,151 per annum** **Working Hours: 40 hours a week Monday to Friday 08:30-17:30 (Part Time roles available)** **Who are we?** We’re the biggest name in...
-
Customer Service Assistant
4 weeks ago
Manchester, United Kingdom Brook Street Full timeBrook Street are looking for enthusiastic individuals who are looking to try something new and seek a new challenge in the customer service sector. We have numerous customer focused roles for a Public Sector client based in Manchester, UK, we currently have part time roles available and may have some FT in the future. Role: Customer service...
-
Customer Service Assistant
4 weeks ago
Manchester, United Kingdom Network Rail Full timeCustomer Service Assistant **Location**: Manchester, GB **Department Name**: North West & Central Region **About Network Rail**: Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter....
-
Customer Service Assistant
3 weeks ago
Manchester, United Kingdom Brook Street Full timeBrook Street are looking for enthusiastic individuals who are looking to try something new and seek a new challenge in the customer service sector. We have numerous customer focused roles for a Public Sector client based in Manchester, UK, we currently have part time roles available and may have some FT in the future.Role: Customer service assistantHours:...
-
Customer Service Assistant
1 month ago
Manchester, United Kingdom Four Squared Recruitment Full timeBased in **great offices** just off the M60 in Denton (Tameside) - Modern organisation that **delivers excellence** to customers and clients - Using technology and people to **transform** the resolution of outstanding debts - Rapidly growing organisation offering **opportunities** to all our team - Excellent staff retention and **ongoing...
-
Customer Service Assistant
1 month ago
Manchester, United Kingdom Michy Marketing Full timeCustomer and Sales representative opportunity available in Manchester City Centre. Huge expansion with our groundbreaking clients are allowing us for huge growth, so we are looking for highly motivated individuals to join us! What we are looking for: - Highly motivated and sales driven individuals - Willingness to develop and grow new skill sets - No...
-
Apprenticeship - Customer Service Assistant
1 month ago
Manchester, United Kingdom Restore Plc Full time**Apprenticeship - Customer Service Assistant** **Business Unit: Harrow Green** **Location: Manchester M17 1FP** **Contract Type: Permanent - Full Time** **Hours: 37.5** **Salary: £15,000 - £17,000** We have a new and exciting opportunity for a Customer Service Assistant Apprenticeship role at our site in Manchester. As a Customer Service Assistant,...
-
Customer Services
1 month ago
Manchester, United Kingdom Wave for Parodia Full time**Customer Services** **Manchester** **Full Time | Immediate Start** Our client is on the lookout for a Customer Service Advisor in Manchester who possesses a competitive spirit, an entrepreneurial mindset, and a strong team-player mentality. This role is ideal for individuals who thrive on providing exceptional customer service and enjoy working in a...