Claim Handler
5 days ago
Claim Handler
Work from Office Only
£25,000 - £30,000
As a claims advisor, you will be managing the new/existing clients' claims whilst completing the following:
- Opening files on the case management system
- Assessing liability, quantum, and client needs and deciding the best course of actions
- Instructing credit hire companies if needed
- Liaising with the clients and third party insurers
- Liaising with panel solicitors/file handlers
- Liaising with other parties involved (repairers, hire companies, police, witnesses, etc.)
- Providing updates and explanations of legal documents to existing clients
- Assisting clients in completing documents when necessary
- Contacting client for outstanding information/ documentation.
- Office administration (photocopying, scanning, incoming and outgoing post etc.)
**Skills needed**
- Worked in a similar role in a personal injury claims management company, credit hire company or solicitor practice
- Experience in dealing with client and third-party insurers, repairers, solicitors, engineers, credit hire companies
- knowledge of credit hire and personal injury claims is essential
- Knowledge of Microsoft Word, Outlook and Internet, computer literate with strong typing skills
- Excellent communication skills and the ability to deal with clients in a friendly, professional manner over the telephone and in person
**Other information**:
Start Date: ASAP
Hours: Monday to Thursday, 9 am to 5.30 pm, Friday, 9 am to 05:00 pm
Transport: 5 minutes walking distance from Stratford Tube station
No agencies please
**Salary**: £25,000.00-£30,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- credit hire claims: 2 years (required)
Reference ID: MXD -35
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