Merchandise Product Coordinator

2 weeks ago


Sheffield, United Kingdom Twinkl Full time

**Location**:Twinkl HQ, Sheffield

**Annual Salary**: £23,000-25,000

**Contract**: 37.5 hours

**Line Manager**:Calum Smith

**Recruiter**: Meikey Cheng

You will have excellent stakeholder management skills with the confidence to negotiate with suppliers, ensuring that we receive the best products whilst increasing margins. You’ll have an in-depth understanding of the Twinkl customer pain points, Twinkl’s products, brand, and be able to adapt this to fit the needs of all customers, ensuring the messaging is relevant and appropriate.

To be successful in the role you will need to have great communication, negotiation and time management skills.

This unique and varied role will give you the opportunity to play a key role in the delivery of outstanding teaching material to educators and parents all over the UK, helping to meet the needs of hundreds of thousands of children.

If you’re looking to be part of a high-performing and collaborative team, we’d love to hear from you

**Your weekly activity could include**:

- Working with Product Owners and key stakeholders.
- Sorting addresses, ready to be sent to the supplier.
- Contacting/liaising with suppliers.
- Running product campaigns to expand reach.
- Continuous look at improvement on the process and products.
- Working with customer-facing teams to deal with enquiries.
- Updating Comms where necessary.
- Submitting design briefs.
- You may be required to assist with other areas of the business outside of your role.

**Requirements**:
**To succeed in the role, you will**:

- Be able to spot and execute opportunities consistently - each and every day.
- Love hard work - both the challenges and rewards.
- Be a fantastic communicator who thrives when working in a close-knit team.
- Have excellent spelling and grammar.
- Be able to work under your own initiative with minimum supervision but also as part of a team.
- Be organised and adaptive, able to work to tight deadlines and manage your time effectively.
- Be able to build and maintain strong working relationships with stakeholders and suppliers in order to negotiate effectively.

**In this role, you gain**:

- Experience working in a fast-paced environment.
- Opportunities to show innovation.
- Knowledge of the expansion of Twinkl from digital to physical.

**Benefits**

**Here’s a couple of the things that make Twinkl a great place to be**:

- A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
- Flexible working with opportunities to work from home.
- Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
- Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.
- Plus, Westfield Health, life insurance, 29 annual leave days per year (inc bank holidays) & company sick pay.


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