Claims Assistant

3 weeks ago


London, United Kingdom Standard Club Full time

**Position details**:
**ID**: 1429845

**Subcompany**: NorthStandard

**Office**: London

**Department**: Coastal & Inland - London

**Employment type**: Permanent

**Seniority**: Entry Level

**Schedule**: Full Time

**Required years of experience**: Less than 1 year

What you will be doing

Assisting with the handling of P&I and Non-P&I matters including drafting, liaising, maintaining, filing and administration, thereby supporting our strategic vision of being a world leading marine insurance group, providing the highest quality of cost-effective service.

Key responsibilities will include:

- Handling a variety of claims, for owners (and Members, as relevant) in accordance with the club’s policies and procedures; ensuring claims are resolved in an efficient and cost-effective manner.
- Managing relationships with Members / Assureds and brokers, ensuring they receive the highest levels of service.
- Close collaboration with claims and underwriting colleagues working within the Sector, as well as Loss Prevention.
- Preparing agendas, reports, and informing the Sector of any significant developments, as required by functional or Sector management.
- Assisting with audits and peer reviews and assisting to develop and improve claims handling and operational processes, as required.
- Supporting the Sector to build and maintain a high-performing and inclusive team environment, while collaborating with our enabling functions.
- Acquiring and maintaining a good understanding of, and acting in accordance with, company-wide, functional, and sectoral rules, policies, guidelines, and procedures.

Your profile

**Essential Skills/Qualifications/Experience**
- Basic knowledge of shipping terms and common ship operations.
- IT literate with a good working knowledge of MS Office and adaptability.
- Efficient & effective administration skills, demonstrating attention to detail
- Strong planning and organisational skills with the ability to cope with demanding workloads.
- Self-motivated, proactive and assist as required.
- Good interpersonal skills always appropriate to cultural diversity and with the ability to communicate both verbally and in writing.
- Flexible with availability to be able to service needs of clients and geographical sector colleagues.

**Preferred Skills/Qualifications/Experience**
- Basic knowledge and experience in dealing with Claims matters.
- Basic understanding of P&I Rules.
- Legal (law degree or equivalent), technical expertise (mariner) or prior experience within the maritime industry.

What we can offer you
- The opportunity to enhance your experience and to help the C&I Sector achieve our ambitious goals.
- A competitive salary and benefits package.
- The opportunity to learn new skills and develop your career.
- An open and collaborative office environment.
- A best-in-class approach to hybrid and flexible working.



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