Claims Assistant
2 weeks ago
**Job Purpose**:
To provide support to the Claims Team in the management and administration of Ascot's claims.
**Detailed Duties**:
- Review the daily SCM and compile a claims report for the weekly Underwriting Management Committee meeting.
- Assist in the preparation of COB claims reports for use in regular meetings with each underwriting team.
- Assist with preparing significant claim reports to advise Senior Management of developments with major losses.
- Provide support to the claims team in the diary management of complex claims, including loading documents on the IMR and liaising with brokers, experts, DXC and other subscribing insurers.
- Respond to enquiries about claims arising from Ascot’s International Offices.
- Assist the claims team in raising Singapore settlement requests in respect of Complex Claims and in setting up manual claim entries.
- Support on major losses (including attending claims meetings) and liaising with DXC and the following Lloyd’s underwriters.
- Liaise with the Outwards Reinsurance team to provide loss information to reinsurers and respond to queries regarding event coding.
- Assist with ad hoc claims projects to improve Ascot’s claims management.
- Support in catastrophe management by preparing reports, maintaining live spreadsheets, and investigating exposure on accounts deemed to be impacted.
- Arrange regular expert panel reviews, ensure that expert contact details are current, and that panel experts have signed Ascot’s Terms of Engagement.
- Provide assistance to the claims team in the preparation and analysis of MI.
- Assist the Chief Claims Officer and Director of Syndicate Claims Operations in monitoring the performance of the claims management outsource service provider.
- Produce samples of claims for both Complex and Standard monthly file reviews.
- Organise the annual Away Day and Claims Team socials.
- Undertake any further task as required, to support the management of Ascot’s claims function.
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