Claims Assistant

4 weeks ago


London, United Kingdom Britannia P&I Club Full time

About the Role We are seeking a detail-oriented administrative professional to join us as a Claims Processing Assistant. This role will focus on assisting members of Britannia P&I, The Wren Insurance Association and The Griffin Insurance Association with the payment and processing of claims.
The Claims Processing team is a friendly team of 7 in London reporting to the Head of Claims Processing. The team oversee a variety of claims across all international offices and provides an opportunity to liaise with other departments including Underwriting, Claims, Finance and 3rd parties.

The role reports to the Head of Claims Processing.

We have a hybrid working policy, however, the role holder will be required to work full-time in the office during the 4 first weeks of the induction period.

Review Member claims and raise corresponding credit notes
Respond to Members and Correspondents queries by telephone and email
Develop a good understanding of processes and procedures, ensuring that we are adhering to our policies and SLAs
Conduct sanction checks and call-back procedures for new bank accounts
Assist with ad-hoc and quarterly reports
Ad hoc duties as required

A minimum of 2 years of administration, accounts handling, claims or data processing experience in a regulated environment is essential
Financial literacy and ability to demonstrate aptitude for working with numbers
Computer literate and familiar with all MS Office packages (Outlook, Word, Excel, PowerPoint etc)

Tindall Riley manages three insurance businesses. The Britannia Group ( Britannia P&I ), a mutual club that provides protection and indemnity (‘P&I’) insurance and freight, demurrage and defence (‘FD&D’) cover to shipowners and charterers around the world. The Griffin Insurance Association Limited (Griffin), an insurance mutual that provides professional indemnity insurance to broking firms and MGAs around the world. The Wren Insurance Association Limited (Wren), an insurance mutual that provides professional indemnity insurance to architectural practices operating in the UK and overseas. Today, we employ over 300 people globally across 9 offices and have a shared commitment to providing exceptional insurance services for our Members worldwide.
We can offer you a competitive salary and a varied benefits package. We have a hybrid working policy, three days from the office and two days remotely.We are proud of our friendly workplace culture, where we offer ample opportunities to socialise and prioritise wellbeing.
To find out more visit our websites: , ,



  • London, United Kingdom Claims Recruitment Services Full time

    **Claims Operations Technician** **London** **£35,000 to £40,000 + Excellent Benefits** We are currently recruiting for a Claims Operations Technician on behalf of our client, an exciting insurer based in the heart of the city. **Key Responsibilities** - Receiving policy, premium and claim bordereaux from providers, processing in accordance with...


  • London, United Kingdom Claims Recruitment Services Full time

    **Senior Claims Adjuster** **London** **Competitive Salary + Excellent Benefits** We are recruiting for a Senior Claims Adjuster on behalf of our client, a very well established and highly regarded Lloyd’s Syndicate/(Re)insurance company, with an excellent reputation in the London/Lloyd’s and global markets. The key purpose of the role is to handle a...


  • London, United Kingdom Claims Recruitment Services Full time

    **Liability Claims Adjuster** **London** **£50,000 + Excellent Benefits** We are currently recruiting for a Liability Claims Adjuster on behalf of our client, an exciting insurer based in the heart of the city. Our client is ahead of the curve when it comes to smart and flexible working, whether from home or in the office. The claims will be varied,...


  • London, United Kingdom Claims Recruitment Services Full time

    **Property Claims Adjuster** **London** **£45,000 + Excellent Benefits** We are currently recruiting for a Property Claims Adjuster on behalf of our client, a very highly regarded and well-known brand in the Lloyd's insurance market. The primary purpose of the role is to proactively adjust a portfolio of US Property claims via Delegated Authority...


  • London, United Kingdom Claims Recruitment Services Full time

    **Casualty Claims Adjuster** **London** **Negotiable Salary + Excellent Benefits** **Role Summary** Investigating and effectively handling a wide range of Casualty claims under technical direction. Working within specific limits of authority on assignments requiring technical complexity and coordination. **Key Responsibilities** - Managing a portfolio...


  • London, United Kingdom Claims Recruitment Services Full time

    Liability Claims Adjuster London Negotiable Salary + Excellent Benefits We are currently recruiting for a Liability Claims Adjuster on behalf of our client, an exciting insurer based in the heart of the city. The successful candidate will adjust their own portfolio of Third Party Liability / Personal Injury Claims from first advice to settlement. Our client...


  • London, United Kingdom Claims Recruitment Services Full time

    Senior Property Claims Adjuster London Negotiable Salary + Excellent Benefits We are proud to exclusively partner with an exciting, growing and dynamic Lloyd's Syndicate to recruit a Senior Claims Adjuster to handle a caseload of Property Claims. This is a fantastic opportunity to join a business with some of the leading Claims & Underwriting professionals...


  • London, United Kingdom Claims Recruitment Services Full time

    Senior Technical Claims Specialist London Negotiable Salary + Excellent Benefits Role Summary Managing highly complex Property and Energy Claims, working within specific limits of broad authority on assignments requiring a high degree of technical complexity and coordination, whilst also being recognised as a technical expert in this field. Key...


  • London, United Kingdom Claims Recruitment Services Full time

    We are proud to partner with a market leading Lloyd's Syndicate, known for it's reputation in delivering exceptional value, customer service, and technical expertise to their customers worldwide. We are seeking a UK based Lloyd's / London Market Casualty Claims Specialist with strong US Claims expertise to join the claims team in Bermuda. As such, we are...


  • London, United Kingdom Heart Claims Full time

    Claims handlers are responsible for filling and processing claim into the company's system, gathering and organizing files and corresponding with insured individuals about obtaining the necessary information to file claims correctly and providing updates to clients when requested. You will be responsible for providing general office and clerical help to...

  • Claims Assistant

    1 month ago


    London, United Kingdom ASCOT GROUP Full time

    **Job Purpose**: To provide support to the Claims Team in the management and administration of Ascot's claims. **Detailed Duties**: - Review the daily SCM and compile a claims report for the weekly Underwriting Management Committee meeting. - Assist in the preparation of COB claims reports for use in regular meetings with each underwriting team. - Assist...

  • Claims Assistant

    2 months ago


    London, United Kingdom MW Appointments Full time

    Claims Assistant City / home £open Leading City based Insurance Company have a new role within their claims department for a claims assistant - Answering queries, handling claims correspondence all administration Handling referrals and complaints attending claims meetings Monitoring claims General assistance to the claims team If you have experience...

  • Claims Assistant

    1 month ago


    London, United Kingdom MW Appointments Full time

    Claims Assistant City / home £open Leading City based Insurance Company have a new role within their claims department for a claims assistant Answering queries, handling claims correspondence all administration Handling referrals and complaints attending claims meetings Monitoring claims General assistance to the claims team If you have experience...


  • London, United Kingdom Heart Claims Full time

    Admin assistants are responsible for filling and processing claim into the company's system, gathering and organizing files and corresponding with insured individuals about obtaining the necessary information to file claims correctly and providing updates to clients when requested. You will be responsible for providing general office and clerical help to...

  • Claims Assistant

    2 months ago


    London, United Kingdom Standard Club Full time

    **Position details**: **ID**: 1130276 **Subcompany**: Standard Club Management (UK) Limited **Office**: London **Department**: Claims - London **Recruiting category**: NorthStandard Employee **Employment type**: Permanent **Seniority**: Entry Level **Schedule**: Full Time **Required years of experience**: 2 to 5 years What you will be doing As one...


  • London, United Kingdom Exchange Street Claims & Financial Services Full time

    Our client, a highly respected insurance organisation, is seeking to recruit 2-3 remote / home-based Subsidence Claims Handlers (Cert CII qualified) to handle a portfolio of subsidence losses. You can be based anywhere in the United Kingdom (England, ScotlandWales, Northern Ireland Etc). This role will entail liaising with Engineers, Surveyors, Loss...

  • Claims Assistant

    6 days ago


    London, United Kingdom MW Appointments Full time

    Job: Trainee Claims Assistant **Salary**: £20,000 Location: London Lloyd's Broker are looking to recruit a recent school/ college leaver to join their busy Claims team as a Trainee Claims Assistant. PURPOSE OF THE ROLE: Provide an efficient, professional and administrative service to the Claims teams within the Division. MAIN DUTIES: - Providing...

  • Claims Assistant

    2 months ago


    London, United Kingdom Cavendish Health Full time

    Cavendish Health Group is a leading private health and wellbeing company based in London. We are looking for a bright and enthusiastic Claims Assistant to provide coverage advice to our clients and Case Management team, as well as authorising treatment and procedures. The Claims Assistant will work closely with the Credit Control team to ensure claims are...

  • Claims Assistant

    2 months ago


    London, United Kingdom Cavendish Health Full time

    Cavendish Health Group is a leading private health and wellbeing company based in London. We are looking for a bright and enthusiastic Claims Assistant to provide coverage advice to our clients and Case Management team, as well as authorising treatment and procedures. The Claims Assistant will work closely with the Credit Control team to ensure claims are...


  • London, United Kingdom eFinancialCareers Full time

    New Vacancy: Claims Operations Assistant. City of London - Lloyd's MGU. Salary £35,000 - £40,000. HFG are currently recruiting exclusively for an exciting and growing Lloyd's MGU, who are looking to add a Claims Assistant / Claims Operations Assistant to their Marine Claims Team. This position to begin with will focus on all things Claims Operations,...