Claims Assistant

2 months ago


London, United Kingdom Cavendish Health Full time

Cavendish Health Group is a leading private health and wellbeing company based in London. We are looking for a bright and enthusiastic Claims Assistant to provide coverage advice to our clients and Case Management team, as well as authorising treatment and procedures. The Claims Assistant will work closely with the Credit Control team to ensure claims are processed in a timely manner. The postholder will report to the Claims Manager.

Duties will include:

- Authorising appointments and treatment in line with company processes and protocols
- Reviewing authorisation requests and advising case management team on policy coverage
- Liaising with insurers and patients regarding treatment and claims
- Tracking patient reimbursements
- Requesting monthly statements from suppliers and reviewing outstanding claims
- Providing the credit control team with payment updates
- Minimum two years’ professional experience (essential)
- Minimum one years’ insurance claims experience (essential)
- Medical knowledge (desirable)
- Excellent attention to detail and proven ability to multitask, set goals and meet deadlines
- Great interpersonal skills and the ability to build strong relationships with external stakeholders
- Excellent teamwork skills with proven ability to collaborate across multiple disciplines
- A strong knowledge of MS Office
- Experience with QuickBooks or a similar package
- Experience with CRM
- The ability to thrive in a fast-paced, dynamic work environment

Cavendish Health has a culture that is based on strong principles and values, primarily focusing on transparent communication, mutuality of trust, full autonomy and accountability, and value-driven decision making.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00 per year

**Benefits**:

- Company events
- Private dental insurance
- Private medical insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- LONDON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Will you require a VISA or sponsorship?

**Experience**:

- Claims Processing: 1 year (preferred)

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in LONDON



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