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Resident Welcome Host

5 months ago

East London, United Kingdom ONE PROPERTY RECRUITMENT LTD Full time

One Property Recruitment have been instructed on the search for a Resident Service Associate based in the East London. This position is within the Build to rent sector and it is a high-end residential development. The Residents Service Associate is a vital member of the front of house team. This role would be perfect for someone who has at least 2 years’ experience within the property sector and ideally build to rent. Your core duties will consist of:

- Ensuring that excellent customer service is always provided in line with the company’s reputation.
- Encourage as well as supporting resident engagement, through planning events and activities that residents can attend.
- Building superb relationships with external partners.
- Conducting check-in and check-out of residents.
- Handle daily enquiries from tenants and attempt to answer / solve these queries effectively.
- Liaising with and book contractors as well as flagging up maintenance issues quickly to be fixed.
- Keep updated with new Health and Safety regulations and implement changes as required

My client can offer you an outstanding opportunity to develop your skill set further and progress in a direction that matches your personal goals. You will gain the opportunity to embed yourself within a tight-knit team, which will aid your career progression further. I am looking for the following skillset/ attributes:

- Bubbly personality
- At least 2 years’ experience in the property industry
- A can-do attitude
- Outstanding Customer Service skills
- Previous experience working in a customer facing role
- Ability to multitask to complete a long to-do list

If this position is of interest, please contact **Imogen Mattick** at **One Property Recruitment.** OPR are specialists in the property sector covering block management, estate management, financial services, facilities management, and commercial management. Please do get in touch if you are looking for a new position or are recruiting in the sector.

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per hour

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person