Welcome Host

4 months ago

London, United Kingdom Portico Full time

**Company Description**
Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are on the lookout for an organised and customer focused Welcome Host, for a multi-tenant corporate building offering premium office space in West London.

The building is a converted factory structure in a campus office environment, comprised of three blocks up to five storeys in height, with an on-site coffee bar and gardens.

Working alongside another team member, the Welcome Host will “own” the ground floor reception space, ensuring that all visitors receive a top-class service, and will drive occupier engagement within the building by arranging a range of events & activities.

This Welcome Host role caries plenty of accountability and we are looking for someone who is comfortable to be accountable for multiple processes. They will need to ensure that the highest level of client care and personal service is delivered to all visitors, as well as working alongside the Facilities Manager and building owners to drive new initiatives to improve the customer experience.

Hours: 45 hours per week, shifts between 7am-5pm from Monday-Friday

**Salary**: £31,930 per annum
**Qualifications**

Customer service experience is required for the role, preferably within a corporate reception setting.

**Additional Information**
What's in it for you?
- Competitive holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.

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