Customer Service Co-ordinator

6 months ago


Chippenham, United Kingdom MJ Church Ltd Full time

We are currently recruiting for a Customer Service position to work within our busy Trade Waste Office Team.

This is a full time, permanent position working Monday to Friday, 8.00am-5.00pm based in Saltersford MJ Church Office, Chippenham.

**WHAT WILL I BE DOING?**

Our goal is to build a culture of world class customer service.

**WHAT DO I NEED TO BE SUCCESSFUL?**

Excellent communication skills (both written and verbal) is essential for this but more importantly you need empathy and emotional intelligence as the interactions you will have will be with people who may not be having a good day.

Experience handling complaints would be ideal but more importantly any experience dealing with customer service or the public day to day would be great (i.e., retail, call centre, hospitality etc)

**WHAT CAN I EXPECT?**

A brilliant working environment, ongoing training

**Starting salary: £**26,000 per annum

28 days annual leave (inclusive of Bank Holidays),

**Applicants will need to possess the following skills & attributes;**
- Able to communicate directly and confidently with clients
- Good all-round customer service skills
- External and internal communication skills
- Good telephone manner, warm and friendly
- Listening skills
- Problem solving abilities
- IT literate; some excel knowledge desirable
- Preferred but not essential geographical knowledge of our region, and in particular Bristol and Bath, Wilthshire
- High level of common sense
- Good at working as part of a team but also able to work off own initiative

**Day to Day Duties will be;**
- Answering telephone
- Dealing with client queries and questions
- Inputting and setting up new sites and clients on inhouse software, also updating data in the system
- Problem solving service issues to clients’ satisfaction
- Facilitation of day-to-day operations with line manager
- Internally communicate with other departments as required

**You may also have experience of**:Customer Service Assistant, Customer Agent, Customer Service Officer, Customer Service Adviser, Customer Service Admin, Customer Service Coordinator, Client Service Advisor, Client Service Adviser, Client Service Officer, Client Service.

**Job Types**: Full-time, Permanent

Pay: £26,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- customer service: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


  • Project Co-ordinator

    5 months ago


    Chippenham, United Kingdom Mintivo Ltd Full time

    **Position**: The position of Project Co-ordinator will be welcomed into a positive team environment, based from our head office near Chippenham, Wiltshire with flexible working from home available. You will be an experienced Project Administrator or be looking to progress from a Customer Service or Admin background into a Projects role, with a methodical...


  • Chippenham, United Kingdom Balco Global LTD Full time

    Bridge Contract Interiors manufacture and install curtains and soft furnishings to commercial residences including Hotels, Student accomodation and Care homes. The product is soft, colourful, interior design led. The Service is covering the whole of the UK, but appealing to large organisations, head buyers, Interior designers and architects. - We are only...


  • Chippenham, United Kingdom Happy Fox Co Full time

    Our client in Swindon is now offering immediate openings and seeks proactive individuals ready to take on new challenges. As a customer service, sales, and marketing company, they're expanding and seeking ambitious individuals interested in forging a new path in sales and customer service or acquiring new skills and qualifications. What's in it for you? -...

  • Receptionist

    6 months ago


    Chippenham, United Kingdom Alliance Pharma Full time

    We are a leading international healthcare business of inter-connected people and brands with a global range of products delivering outstanding value. From its origins in the UK over 20 years ago, Alliance has grown to become a significant international healthcare group. We employ over 250 people, located in nine offices around the globe. Our international...


  • Chippenham, United Kingdom MJ Church Ltd Full time

    MJ Church Ltd are currently recruiting for a Customer Service position to work within our busy Skip Office Team. This is a temporary position (maternity cover), working Monday to Friday, 8.00am-5.00pm based in Allington Transfer Station, Chippenham. **WHAT WILL I BE DOING?** Our goal is to build a culture of world class customer service. **WHAT DO I NEED...


  • Chippenham, United Kingdom Holman Full time

    We have an exciting opportunity that has arisen for a **Systems Configuration** **Lead** to join our growing **Performance Excellence Team **here at Holman UK. The role could be out of our HQ in **Chippenham** or in our new **Birmingham** office near the NEC. For the first **1-2 weeks** you’ll need to spend some time in the office at least 5 days a week...

  • Customer Team Member

    6 months ago


    Chippenham, United Kingdom Coop Full time

    **Customer Team Member** - Location: 45 Church End, Lyneham, SN15 4PP- Pay: £12 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings from 5:30am, afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You must be...

  • Care Co-ordinator

    6 months ago


    Chippenham, United Kingdom The Tiger Group Full time

    We are looking for an organised, dedicated and committed individual ready to step up to the next level as a Care Coordinator. We are a family-run home care company with branches located across the south west. Whilst our clients vary in age, care needs, and lifestyle, they have all chosen to live in the comfort and security of their own homes. As a family...

  • Care Co-ordinator

    6 months ago


    Chippenham, United Kingdom The Tiger Group Full time

    We are looking for an organised, dedicated and committed individual ready to step up to the next level as a Care Coordinator. We are a family-run home care company with branches located across the south west. Whilst our clients vary in age, care needs, and lifestyle, they have all chosen to live in the comfort and security of their own homes. As a family...


  • Chippenham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 305061**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...

  • Sports Administrator

    6 months ago


    Chippenham, United Kingdom Mitie Full time

    Job Description*** **Contract Type: Permanent** **Hours: 37.5** **Shift Pattern: Full Time** **Salary**: £21,225 **Location: Hestia SW - MoD Lyneham - Chippenham** An opportunity to join an experienced, versatile team, providing stores support in a sports environment. Position Overview Working closely with military Physical Trainers, the post holder...


  • Chippenham, Wiltshire, United Kingdom Greggs Plc Full time

    Job Title: Customer Service SupervisorEstimated Salary: £22,000 - £30,000 per annumWe are seeking a highly skilled and experienced Customer Service Supervisor to lead our customer service team in delivering exceptional customer experiences and achieving customer satisfaction targets. The successful candidate will be responsible for motivating and guiding...


  • Chippenham, United Kingdom MJ Church Ltd Full time

    MJ Church Ltd are currently recruiting for a Customer Service position to work within our busy Skip Office Team - working Monday to Friday, 8.00am-5.00pm based in Allington Transfer Station, Chippenham to cover maternity leave on a 12 month fixed term contract. **WHAT WILL I BE DOING?** Our goal is to build a culture of world class customer...


  • Chippenham, United Kingdom HAYS Full time

    Customer Service Advisor Job Title:Customer Service RepresentativeLocation: Chippenham, UK (Office-based with occasional flexibility)Salary: £25,000 per annum (dependent on experience)Start Date: Early NovemberRole Overview:They are seeking a Customer Service Representative to join their dedicated team. You will be answering enquiries and ensuring a smooth...


  • Chippenham, United Kingdom Juice Recruitment Ltd Full time

    Are you passionate about helping others and providing excellent customer service? If so, a role as a Customer Service Advisor could be for you! This is a temporary position until February with the possibility of extension. Training starting before Christmas. Day To Day As a Customer Service Advisor, your key responsibilities will include: Taking and...


  • Chippenham, United Kingdom HAYS Full time

    Customer Service Advisor Job Title:Customer Service RepresentativeLocation: Chippenham, UK (Office-based with occasional flexibility)Salary: £25,000 per annum (dependent on experience)Start Date: Early NovemberRole Overview:They are seeking a Customer Service Representative to join their dedicated team. You will be answering enquiries and ensuring a smooth...


  • Chippenham, United Kingdom The Best Connection Employment Group Full time

    **Customer Service Advisors wanted - Temporary to Permanent position** The Best Connection are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12 week period. Easily accessible by public transport! **The...


  • Chippenham, United Kingdom The Best Connection Employment Group Full time

    **Customer Service Advisors wanted - Temporary to Permanent position** The Best Connection are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12 week period. Easily accessible by public transport! **The...


  • Chippenham, United Kingdom The Best Connection Employment Group Full time

    **Multiple Customer Service Advisors wanted - Temporary to Permanent position** **The Best Connection** are hiring Inbound Customer Service Advisors to work for our client, a housing association based in Chippenham. This is a temporary to permanent role, with the option to go permanent after a successful 12 week period. Easily accessible by public...


  • Chippenham, United Kingdom HAYS Full time

    Customer Service Advisor Job Title:Customer Service RepresentativeLocation: Chippenham, UK (Office-based with occasional flexibility)Salary: £25,000 per annum (dependent on experience)Start Date: Early NovemberRole Overview:They are seeking a Customer Service Representative to join their dedicated team. You will be answering enquiries and ensuring a...