Customer Service Co-ordinator

4 months ago


Chippenham, United Kingdom MJ Church Ltd Full time

We are currently recruiting for a Customer Service position to work within our busy Trade Waste Office Team.

This is a full time, permanent position working Monday to Friday, 8.00am-5.00pm based in Saltersford MJ Church Office, Chippenham.

**WHAT WILL I BE DOING?**

Our goal is to build a culture of world class customer service.

**WHAT DO I NEED TO BE SUCCESSFUL?**

Excellent communication skills (both written and verbal) is essential for this but more importantly you need empathy and emotional intelligence as the interactions you will have will be with people who may not be having a good day.

Experience handling complaints would be ideal but more importantly any experience dealing with customer service or the public day to day would be great (i.e., retail, call centre, hospitality etc)

**WHAT CAN I EXPECT?**

A brilliant working environment, ongoing training

**Starting salary: £**26,000 per annum

28 days annual leave (inclusive of Bank Holidays),

**Applicants will need to possess the following skills & attributes;**
- Able to communicate directly and confidently with clients
- Good all-round customer service skills
- External and internal communication skills
- Good telephone manner, warm and friendly
- Listening skills
- Problem solving abilities
- IT literate; some excel knowledge desirable
- Preferred but not essential geographical knowledge of our region, and in particular Bristol and Bath, Wilthshire
- High level of common sense
- Good at working as part of a team but also able to work off own initiative

**Day to Day Duties will be;**
- Answering telephone
- Dealing with client queries and questions
- Inputting and setting up new sites and clients on inhouse software, also updating data in the system
- Problem solving service issues to clients’ satisfaction
- Facilitation of day-to-day operations with line manager
- Internally communicate with other departments as required

**You may also have experience of**:Customer Service Assistant, Customer Agent, Customer Service Officer, Customer Service Adviser, Customer Service Admin, Customer Service Coordinator, Client Service Advisor, Client Service Adviser, Client Service Officer, Client Service.

**Job Types**: Full-time, Permanent

Pay: £26,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- customer service: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


  • Project Co-ordinator

    3 months ago


    Chippenham, United Kingdom Mintivo Ltd Full time

    **Position**: The position of Project Co-ordinator will be welcomed into a positive team environment, based from our head office near Chippenham, Wiltshire with flexible working from home available. You will be an experienced Project Administrator or be looking to progress from a Customer Service or Admin background into a Projects role, with a methodical...


  • Chippenham, United Kingdom Wiltshire Council Full time

    Summary We are seeking a motivated and empathic individual to join our Inhouse Reablement Team as an Allocations officer. **LIVE **WORK** CARE** **About the role** As an Allocations Officer, you will support team a consisting of Occupational Therapists, Social Care Practitioners, Senior Reablement Workers and Reablement Workers by co-ordinating and...


  • Chippenham, United Kingdom Balco Global LTD Full time

    Bridge Contract Interiors manufacture and install curtains and soft furnishings to commercial residences including Hotels, Student accomodation and Care homes. The product is soft, colourful, interior design led. The Service is covering the whole of the UK, but appealing to large organisations, head buyers, Interior designers and architects. - We are only...


  • Chippenham, United Kingdom Happy Fox Co Full time

    Our client in Swindon is now offering immediate openings and seeks proactive individuals ready to take on new challenges. As a customer service, sales, and marketing company, they're expanding and seeking ambitious individuals interested in forging a new path in sales and customer service or acquiring new skills and qualifications. What's in it for you? -...


  • Chippenham, Wiltshire, United Kingdom Co-op Group Full time

    Funeral Service Manager£34,756 per annum (£14.69 per hour) plus benefitsFull time 45.5 hours per week, Monday to Friday, varied shifts 8:30am-5:30pm, plus occasional on-call duty to cover evenings and weekendsNo experience required.We are seeking an empathetic and commercially astute individual to become a vital part of the Co-op Funeralcare team.Industry...

  • Receptionist

    4 months ago


    Chippenham, United Kingdom Alliance Pharma Full time

    We are a leading international healthcare business of inter-connected people and brands with a global range of products delivering outstanding value. From its origins in the UK over 20 years ago, Alliance has grown to become a significant international healthcare group. We employ over 250 people, located in nine offices around the globe. Our international...


  • Chippenham, United Kingdom MJ Church Ltd Full time

    MJ Church Ltd are currently recruiting for a Customer Service position to work within our busy Skip Office Team. This is a temporary position (maternity cover), working Monday to Friday, 8.00am-5.00pm based in Allington Transfer Station, Chippenham. **WHAT WILL I BE DOING?** Our goal is to build a culture of world class customer service. **WHAT DO I NEED...


  • Chippenham, United Kingdom Avon & Wiltshire Mental Health Partnership NHS Trust Part time

    Job overview   Are you Dynamic? Motivated? Passionate about community based care? A registered Mental Health Nurse? If you can answer yes to these questions then we want you to apply for our band 6 post in North and East Wilts CMHT.  We are redesigning the model of care based on identified pathways and looking for clinicians who are skilled or have an...

  • Care Coordinator

    9 hours ago


    Chippenham, Wiltshire, United Kingdom Miles Recruitment Ltd Full time

    Job Title: Care Co-OrdinatorWe are seeking an experienced and skilled Care Co-ordinator to join our team at Miles Recruitment Ltd. This is a fantastic opportunity to work with a reputable and welcoming domiciliary care company in the Wiltshire area.Key Responsibilities:Plan and manage day-to-day rotas for carers, ensuring adequate coverage and adapting to...

  • Care Coordinator

    7 hours ago


    Chippenham, Wiltshire, United Kingdom Miles Recruitment Ltd Full time

    Job Title: Care Co-OrdinatorWe are seeking an experienced and skilled Care Co-ordinator to join our team at Miles Recruitment Ltd. This is a fantastic opportunity to work with a reputable and welcoming domiciliary care company in the Wiltshire area.Key Responsibilities:Plan and manage day-to-day rotas for carers, ensuring adequate coverage and adapting to...


  • Chippenham, United Kingdom Holman Full time

    We have an exciting opportunity that has arisen for a **Systems Configuration** **Lead** to join our growing **Performance Excellence Team **here at Holman UK. The role could be out of our HQ in **Chippenham** or in our new **Birmingham** office near the NEC. For the first **1-2 weeks** you’ll need to spend some time in the office at least 5 days a week...

  • Customer Team Member

    4 months ago


    Chippenham, United Kingdom Coop Full time

    **Customer Team Member** - Location: 45 Church End, Lyneham, SN15 4PP- Pay: £12 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings from 5:30am, afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You must be...


  • Chippenham, Wiltshire, United Kingdom Prospero Health and Social Care Full time

    Job OverviewJob Title: Care Co-ordinatorJob SummaryProspero Health and Social Care is seeking a skilled Care Co-ordinator to join our team. As a Care Co-ordinator, you will be responsible for providing high-quality care services to our clients in the comfort of their own homes.Key ResponsibilitiesDevelop and implement individualized care plans to meet the...


  • Chippenham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 305061**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...

  • Customer Team Leader

    4 months ago


    Chippenham, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 17-19 Conway Road, Chippenham, SN14 0PW - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 6am (store opening), afternoons, late evenings to 10pm (store closing) and weekends, to be discussed at...

  • Care Co-ordinator

    4 months ago


    Chippenham, United Kingdom The Tiger Group Full time

    We are looking for an organised, dedicated and committed individual ready to step up to the next level as a Care Coordinator. We are a family-run home care company with branches located across the south west. Whilst our clients vary in age, care needs, and lifestyle, they have all chosen to live in the comfort and security of their own homes. As a family...

  • Care Co-ordinator

    4 months ago


    Chippenham, United Kingdom The Tiger Group Full time

    We are looking for an organised, dedicated and committed individual ready to step up to the next level as a Care Coordinator. We are a family-run home care company with branches located across the south west. Whilst our clients vary in age, care needs, and lifestyle, they have all chosen to live in the comfort and security of their own homes. As a family...


  • Chippenham, United Kingdom SSS Public Safety Full time

    We are looking for a **Service Transition Administrator.** Secure Solutions & Services (SSS) is a major software and managed services provider to the Emergency Services marketplace. We pride ourselves on being innovative and our integrated portfolio of solutions is testament to the continued investments we make. **Purpose of the role**: This is a hybrid...

  • Care Coordinator

    3 days ago


    Chippenham, Wiltshire, United Kingdom Miles Recruitment Ltd Full time

    Job Title: Care Co-OrdinatorWe are seeking an experienced and skilled Care Co-Ordinator to join our team at Miles Recruitment Ltd. This is a fantastic opportunity to work with a trusted and welcoming domiciliary care company in the Wiltshire area.Key Responsibilities:Plan and manage day-to-day rotas for carers, ensuring effective coverage and adapting to...

  • Care Coordinator

    2 days ago


    Chippenham, Wiltshire, United Kingdom Miles Recruitment Ltd Full time

    Job Title: Care Co-OrdinatorWe are seeking an experienced and skilled Care Co-Ordinator to join our team at Miles Recruitment Ltd. This is a fantastic opportunity to work with a trusted and welcoming domiciliary care company in the Wiltshire area.Key Responsibilities:Plan and manage day-to-day rotas for carers, ensuring effective coverage and adapting to...